Customer Support, Danish/Swedish or Dutch.
One.com Group AB / Kundservicejobb / Malmö
2025-10-03
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hela Sverige Visa alla jobb hos One.com Group AB i Malmö Do you thrive on helping people, delivering excellent service, and solving problems? Then we have the perfect position for you at our office in Copenhagen or Malmö! At one.com, we are looking for a skilled and service-minded person to join our Customer Service team. If you are fluent in Danish/Swedish or Dutch, can deliver great service, and are eager to learn more about websites and domains, we definitely need you on the team!
As a Customer Service Representative at one.com, your primary responsibilitywill be to help and guide customers via chat, email, and phone with a variety of administrative and technical issues. You'll also ensure that each customer you interact with has the right package, the right products, and isn't missing out on anything we offer. In this position, there are also great opportunities to take on additional responsibilities in e.g. translation, product specialisation, testing, training or other areas that you find interesting and would like to develop.
We would love to hear from you if you Speak and write Danish/Swedish or Dutch at a native level, and you possess strong English skills. Most of our internal communication happens in English, as we are a company with many nationalities and offices worldwide.
Are a good communicator with a service-minded, thorough, and customer-oriented approach.
Are patient, flexible, able to handle stress, and adapt well to change.
Want to provide great service for our customers, with the ability to adapt your communication to the individual customer in your interactions.
Want to expand and/or utilise your knowledge of websites, web hosting, and customer service.
Want to work in a fun and multicultural environment with good colleagues, working from home options, and a varied lunch scheme.
About you
Ideally, you have experience in delivering exceptional customer service and are eager to learn more about web hosting, websites, and domains. However, we are seeking talent, and thorough training will be provided during the initial period of your employment. Most importantly, you should always bring your best skills in teamwork and communication to work. You will be successful in this position if you are positive, open and ready to help when needed. If you are committed to both your work and the well-being of your colleagues, you are just the candidate we are looking for, and we hope to hear from you as soon as possible.
What we offer Working hours are scheduled between 08.00 and 18.00 with 37.5 hours per week, excluding lunch. Work on weekends will occur.
We offer a hybrid work model, but during the first three months of employment, you will work 100% onsite to ensure thorough training and onboarding.
Varied lunch arrangements.
5 special holidays in addition to your 5 weeks of vacation.
A free website with a domain and hosting, where you can choose your own domain name.
Join our Copenhagen or Malmö office, just steps from the Central Station, where talented employees from different nationalities collaborate to drive innovation.
Salary
The starting salary will be DKK 23,000 or 26,000 SEK gross per month, with the opportunity to start as soon as possible!
Interviews will be conducted on an ongoing basis.
This is a temporary position for 12 months.
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member. We want to continue to grow with you. That's why we look forward to getting to know you.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2026-03-22
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare One.com Group AB (org.nr 559205-2400),
http://www.one.com Arbetsplats one.com
Jobbnummer 9538649