Customer Service till Flokk i Røros
Flokk AB / Kundservicejobb / Härjedalen
2025-09-26
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hela Sverige Are you ready to use your customer service expertise to make a meaningful impact in the world of Customer Support at Flokk in Røros?
Flokk, a leader in workplace seating solutions, is looking for a Customer Service Representative to join our Customer team in Røros, Norway. We are looking for someone with a passion for customer satisfaction, digital tools, and collaborative problem-solving.
Does this sound like you?
As the Customer Service Representative, you will join a close-knit, dynamic team dedicated to driving Flokk's ambitious strategy within customer experience excellence. Your work will contribute to achieving our company goals, driving operational excellence, and supporting Flokk's continued growth.
Key Responsibilities Respond to customer inquiries via phone and email
Handle and follow up on orders from order entry to delivery
Collaborate closely with production, purchase, logistics, and sales to ensure seamless deliveries
Help identify and follow up on improvement areas within the customer journey and internal processes
Contribute actively to the development of digital systems and customer solutions
Participate in team meetings and contribute to a positive, efficient, and inclusive work environment
Qualifications Minimum 2-3 years of relevant experience in customer service, support, or order processing
You have experience working with digital systems and quickly adapt to new tools. Experience with ERP and CRM systems is considered an advantage
Understanding of the value chain and logistics processes
Strong communication skills in both Norwegian and English (written and spoken)
Relevant education is an advantage, but experience and attitude will be highly valued
What We Offer Varied and challenging tasks
Opportunity to influence and improve the customer experience through modern technology
An inclusive, international, and professional work environment with high employee satisfaction
Thorough training and support from experienced colleagues
Possibility of extension and further career opportunities within the company
A 100% temporary position, with start date as soon as possible
We are looking for someone who: Has passion for customer satisfaction in everything they do
Is a team player with strong execution skills and excellent collaboration abilities
Has a genuine interest in digitalization and process improvement
Works in a structured and efficient manner with high attention to quality
Brings a proactive and solution-oriented mindset
Thrives in a fast-paced environment with a high degree of responsibility
Note that this position is placed in Røros Norway
Flokk's ambition is to become the leading workplace seating solution provider globally and to keep the uncontested role as industry leader in sustainability. With the proven track record of organic growth supplemented by successful company acquisitions in several geographical areas, we want to expand to new markets and new areas providing our customers with a wide selection of products and solutions - wherever work is being done.
Be part of our exciting future!
Discover a career at Flokk, where meaningful connections and collaboration thrive, our range of products inspire, and our shared commitment to sustainability is embraced. The Flokk way is guided by our values; human-centred, sustainable, and innovative. Regardless of what location you work from, or in what position you find yourself thriving, you will be part of a diverse, inclusive, and productive international culture.
If you are eager to shape Flokk's future and grow with us, we look forward to hearing from you and receiving your application!
Flokk is committed to fostering a diverse, equitable and inclusive workplace where all employees feel valued, respected, and supported.
We believe diversity drives innovation and creates an environment where everyone can thrive. As an equal opportunity employer, we welcome individuals from all backgrounds to join our team.
Ersättning Fast Lön
Så ansöker du Sista dag att ansöka är 2025-10-12
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Flokk AB (org.nr 556411-5672)
Kontakt HR Specialist
Caroline Nilsson
caroline.nilsson@flokk.com +4740347486 Jobbnummer 9528648