Customer Service Representative to Customer Operations - Tempora
Qliro AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Qliro AB i Stockholm Qliro as a company offers a fun, inspiring environment. Qliro has offered payment solutions to our Nordic customers during the last five years. We are a fast paced, startup that has grown to become the second largest fin-tech provider in the Nordics.
Customer Operations are standing in front of an exciting journey; prepare and set the structure for future growth and development. You will have the possibility to develop as an employee. Do you want to be a part of the making of create the best and exhilarating atmosphere for both our customers and employees?
We're now looking for customer service representatives to be a part of our operations team. As a customer service representative, you will be the voice of Qliro and deliver outstanding service to our customers. We live and breathe WOW and you will be able to set the tone of an amazing customer experience to create loyal customers.
Your area of responsibilities will be to:
• Be responsible for creating and generating Experience WOW to Qliro's customers by managing our customers inquires
• Manage incoming customer service inquires per phone, chat and e-mail
• Identify and assess customer's needs to achieve customer satisfaction
• Be part of the development of the company's routines and policies in customer treatment and way of working
We believe you:
• Fluent in Swedish and English verbally and in writing, knowledge in other Nordic languages is meritorious
• Service-minded and passionate about creating customer satisfaction
• Driven and willing to grow within the company
• You are detail oriented and can handle multitask at ease
• Are structured, flexible, engaged and have great communication skills
• Have experience in customer service towards E-commerce, banking or finance
You will report to a Team manager and be a part of Customer Operations at Qliro. The employment will be based at Qliro's office in Stockholm, Sweden.
We are looking for someone who can work temporary this summer during June, July and August, with good chances for prolongation. The working hours during the weekdays is 08:00-18:00 and weekends 11:00-15:00.
Interviews will be conducted on a rolling basis.
Do you have any questions? Please contact
work@qliro.comWhat can we offer you?
Qliro offers a dynamic and fast-paced Fintech environment with teams of driven and flexible individuals. We thrive on challenges, personal growth and you will be able to excel within the company. We have a learning and development focused environment with an emphasis on knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.
We are looking for someone who can work temporary this summer, jun-aug, with good chances for prolongation.
You will report to a Team manager and be a part of Customer Operations at Qliro. The employment will be based at Qliro's office in Stockholm, Sweden.
The working hours is between mon-fri 08:00-18:00 and weekends 11:00-15:00.
Interviews will be conducted on a rolling basis.
Should you have any questions, please contact
work@qliro.comVaraktighet, arbetstid
Deltid Anställningstid enligt överenskommelse
Publiceringsdatum2020-06-03ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2020-07-02
Klicka på denna länk för att göra din ansökanFöretagQliro AB
Omfattning Detta är ett deltidsjobb.
Arbetsgivare Qliro AB (org.nr 556962-2441),
http://www.qliro.com Arbetsplats Qliro
Jobbnummer 5251399
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