Customer Care Professional - Finnish Speaker

American Express Serv Eur Ltd, Engl filial / Butikssäljarjobb / Stockholm
2015-12-16
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As a global leader in financial services, American Express has built its reputation on continual innovation and forward-thinking. And since we're committed to becoming the world's most respected service brand, we continually strive to deliver the best possible service to our customers all around the world.

At American Express we recognise that our most valuable asset is our people. After all, it's our people who deliver an excellent service to our customers all around the world, and it's our people who therefore drive our ambition to become the world's most respected service brand.

American Express is currently searching for
Customer Care Professionals - Finnish and Swedish Speakers

Responsibilities:
• Answering incoming calls from our Finnish card members
• Evaluating and analyzing account information while building relationships and providing extraordinary customer care
• Updating information to various data systems
• Providing support to our customers with their queries regarding i.e. invoicing, charges, statement copies, insurances, Membership Rewards and general questions about our products
This role may be subject to additional background verification checks.

Requirements:
• Previous experience from working with service, perhaps within customer care, sales, care or the restaurant industry
• You are used to a fast moving environment and like working in a high tempo
• Native Finnish speaker with a knowledge in Swedish and English, verbally and in writing
• Good PC skills and ability to learn new systems and processes easily
• Strong and efficient communication skills. Articulate, professional, clear and friendly

Varaktighet, arbetstid
Tillsvidare
Heltid
Tillsvidare Tillträde
Enligt överenskommelse

Publiceringsdatum
2015-12-16

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2016-02-28
Candidates can apply via this link:
Klicka på denna länk för att göra din ansökan

Kontakt
Miklos Juhasz tel: +48123409147

Företag
American Express Serv Eur Ltd, Engl filial

Adress
American Express Serv Eur Ltd, Engl filial
10682 STOCKHOLM

Kontorsadress
Magnus Ladulåsgatan 5

Övriga kontaktuppgifter
Telefonnummer: 08-4295000
Faxnummer: 08-4294284

Jobbnummer
2579924

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