Customer Care Professional - Finnish Speaker
American Express Serv Eur Ltd, Engl filial / Receptionistjobb / Stockholm
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hela Sverige Visa alla jobb hos American Express Serv Eur Ltd, Engl filial i Stockholm Kort beskrivning av företaget: We're a company of inclusion-built on service, secured by trust and driven by forward thinking. For more than 160 years, we've helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our goal is to reach more customers than ever-to serve the underserved and bring those in the financial margins into the mainstream. As one of the world's largest card issuers and most valued brands, we know the way we do business every day has the power to improve lives. We're a company composed of individuals who understand and reflect the local communities and larger societies we serve. That's why we're focused on giving more customers more tools, more access and more ways to realize their dreams-knowing that those dreams look different in different parts of the world.
Beskrivning av arbetsuppgifter:In the role as Customer Care Professional at American Express Customer Service you will receive incoming calls of various types from our customers. The calls can vary from easier general questions to more complex questions about invoices, insurances and benefits. In addition to responding to customer questions and resolve customer cases, you work proactively by providing relevant recommendations to create added value for the customer. The work also involves administration and case management in our systems. We are looking for someone with previous experience of working with service. You are passionate about service and have great social skills. We set high goals at American Express and are therefore looking for someone who is focused and is working hard to achieve set goals. You are initiative and enjoy working in a fast pace. The employment begins with eight weeks of training starting in Jan 2017. During the training you will receive both theoretical and practical training. You will eventually grow into this role and will be given good opportunities and conditions to provide top-class service and earn bonuses in our bonus program. You are offered continuous follow-up's and coaching in your work. You get the opportunity to develop both professionally and personally and become part of a global and exciting company. We encourage you to develop further in your career with us at American Express!
Beskrivning av kvalifikationer: Are you the one we are looking for? - You have experience in service and love customer contact - You enjoy working in a fast pace - You are fluent in Finnish and have good skills in English. Swedish is a strong merit - You have good computer skills - You are focused and results-driven - You have a high school education - You are available to start in January 2017
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-10-25ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-11-30
Obs! Ansökan skickas via:
Klicka på denna länk för att göra din ansökanKontaktParisa Shafie Lead Recruiter
parisa.shafie@aexp.comFöretagAmerican Express Serv Eur Ltd, Engl filial
AdressAmerican Express Serv Eur Ltd, Engl filial
11541 STOCKHOLM
KontorsadressTegeluddsvägen 21
Övriga kontaktuppgifterTelefonnummer: 0856015000
E-postadress:
parisa.shafie@aexp.com Jobbnummer 3125928
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