Business owner for Service booking process
Adecco Sweden AB / Organisationsutvecklarjobb / Göteborg
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hela Sverige About the role
As Business owner for the booking process your objective is to be responsible for actions and activities- All towards a better customer experience in the aftermarket area within the Automotive Industry. In your role as Business owner for Service booking process, your main tasks will include:
* Take the service process to next level from the implemented MVP, by leading the upcoming changes/upgrades
* Integrate digital Pick-up and delivery into the service booking process, lead the new service booking implementation in Sweden and Norway.
* Work closely with North America and China to have an aligned but market adjusted improvements in place.
* Follow up on the daily operations together with all the markets and customer care.
Qualifications
* University degree within relevant field or similar work experiences
* Experience of similar tasks as Business owner / process lead
* Knowledge of implementation processes within customer service management
* Full professional proficiency in English and Swedish, both oral and written
We will attribute great importance to personal suitability.
This is a consultancy assignment with employment at Adecco. The start is as soon as possible after the agreement and initially lasts for 6 months.
Contact details
If you have questions about the assignment or the recruitment process, you are welcome to contact responsible recruiter:
Caroline Carlsson at
caroline.carlsson@adecco.se Welcome with your application!
Keywords
Business owner, Service process, Booking process, Process Lead, Service Management, Gothenburg, Automotive, Adecco
Varaktighet, arbetstid
Heltid Visstid
Publiceringsdatum2020-10-07ErsättningFast lön
Så ansöker duSista dag att ansöka är 2020-10-16
Klicka på denna länk för att göra din ansökanFöretagAdecco Sweden AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "ref-33179".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Adecco Sweden AB (org.nr 556447-2677),
http://www.adecco.se/ Jobbnummer 5390411
Observera att sista ansökningsdag har passerat.