Business Analyst

Klarna AB / Datajobb / Stockholm
2015-09-07
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Klarna's vision is to become the World's favorite way to buy. Our product is simple - but our job is not.The Process Design & Development team is a team of business analysts and developers within Klarna's Operations Service Center. Our job is to enable operational efficiency, scalability and risk mitigation. We are responsible for ensuring and maintaining a stable and flexible development environment. To succeed in this, we need the cleverest and most ambitious people on board - Are you up for the challenge?

As a Business Analyst you will play a central role in developing our ways of working. You will be a part of the Process Design & Development Team as a support function to our Service Center. You will be responsible for driving improvement initiatives and together with our Process Owners identify, analyze and facilitate creation of efficient processes, streamlined workflows and improved system support. You will map current state processes, assess to be scenarios, address gaps and implement new improved ways of working aligned with business plan goals. As you will have to translate business requirements into technical requirements towards different stakeholders, a technical understanding and vocabulary is necessary.

Qualifications:

• Preferably a degree in engineering, economics, business or similar
• Experience of driving process improvements with ability to interpret business requirements and translate them into technical requirements
• Good communication skills, both verbal and written, and the ability to interact professionally with different levels of an organization
• Strong ability to compile and present information tailored to different audiences
• Strong computer skills including Microsoft Office, especially Excel and process mapping tool e.g. Lucidchart
• Fluent English
• Knowledge in Customer Service and SQL is a merit

You are a self-motivated doer, yet a prestige less team player with the ability to build network. You enjoy managing many tasks at the same time as you are structured and have the ability to prioritize and deliver on deadline. While having a good understanding of the big picture you are not missing out on the details. Creative solutions trigger you as you are a solution oriented person who strives to identify and eliminate root causes of a problem. Most importantly you have a strong can do attitude and willingness to learn new things required for getting the work done!

We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking Klarna to the next level.

We recommend that you apply as soon as possible as interviews are being conducted continuously.

Location
Stockholm, Sweden

Deadline
2015-09-22

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2015-09-07

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
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Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
2419672

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Business Analyst

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