Application Maintenance Manager, SAP
H&m It-Avdelning / Datajobb / Stockholm
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hela Sverige Are you an experienced Maintenance- or Project Manager with insight in supply chain processes, good knowledge of SAP platforms, and have an interest in achieving stable operations to secure roll outs and enabling seamless?
We are looking for an Application Maintenance (AM) Manager who will be responsible for the daily maintenance operations, and set strategic direction to continuously improve processes and organization for maintenance for our new strategic SAP platform.
In the role as AM Manager you will be a part of our supply chain program that includes new business processes and system support for major parts of the H&M garment flow, focusing on Sales, Logistics and Finance. The program is in the middle of a Global roll out phase and in parallel we are refining processes and systems. You will be a part of the Program Office and work closely together with Program, Release, Test, Sourcing and I&O Managers, etc.
To succeed in this role we believe you have experience from large standard systems, preferably SAP. You have experience of project management as well as application maintenance management, and have experience from service procurement and off shore delivery. You have good analytical skills, are goal oriented and work independently
Your responsibilities
The job of an AM Manager at H&M comes with a lot of responsibility - and lots of fun. Your to do-list includes:
• Overall responsibility for the service delivery, ability to perform critical business processes according to KPI targets
• Set the strategic agenda for maintenance management and manage implementation together with AM Leads and functional area leads
• Cross Functional Incident Management and Continuity Management
• Lead tactical and operational AM governance meetings with vendors
• Participate in initiatives for development of the complete system landscape to cater for stable operations when we add countries from different geographical regions and more volumes to the platforms
• Participate in the Change process and quality assurance of Maintenance Releases.
• Support implementation of best practices in Standard Application Maintenance based on our own Maintenance model and external methods like ITIL and RunSAP
• Drive progress in off shore service implementation for different parts of the program AM activities such as manage service transitions.
Your skills
Just like everyone at H&M, we believe you are a social, open, communicative, sales-minded and ambitious team player full of drive and optimism. And your skills include:
• More than 5 years of experience of application maintenance and/or development or project management
• Experience and passion for leading a team with diverse perspectives towards a common delivery, with a proven track record of achieving measurable results
• Have good understanding of supply chain processes
• Have experience of standard systems, and preferably ERP/SAP solutions
• Have very good communication skills
• Good skills in English
• Have a holistic view
If you have specific competence within the Sales, Logistics, Buying and/or Finance processes it is qualifying.
Sounds interesting? Here's your chance for a career out of the ordinary!
For questions please contact Fredrik Svanvik at +46 8 5176 9865.
Please apply with CV and personal letter no later October 23rd.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-09-29ErsättningFast månads- vecko- eller timlön
Så ansöker duKlicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Stockholm
Övriga kontaktuppgifterTelefonnummer: 08-7965500
Jobbnummer 3077773
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