A thorough Customer Success Manager needed at Greenbyte, in Goth
Greenbyte AB / Butikssäljarjobb / Göteborg
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hela Sverige Visa alla jobb hos Greenbyte AB i Göteborg Keywords: Customer success, account management, IT, software, SaaS, renewable energy, wind power, training, sales, clean tech, technology, business development
Type: Full-time employment
When: Starting Q2 2017
Where: Greenbyte's office in Gothenburg, Sweden
Salary: As agreed
Language requirements: English. Swedish and German are a plus.
Application: E-mail
career@greenbyte.com with subject "Customer Success Manager", include CV and cover letter.
JOB DESCRIPTION
We are looking for a thorough and knowledgeable Customer Success Manager to be responsible for our customer's success in realizing the full value of our services. The responsibility includes account ownership and the tasks ranges from product training, actions for increased customer engagement, advisory and sales for customer retention and expansion.
RESPONSIBILITIES
• Advanced product training
• Monitoring of and actions for increased user engagement
• Product information communication
• Sales towards existing customers in accordance with ambitious growth targets
• Both proactive and corrective actions for improved customer satisfaction and success
• Build strong customer relationships including proactive technical, commercial and value-driven advisory
• Continuously identify and feedback customer experiences internally
• Ensure excellent customer retention rate, success and business
EXTRA PLUSES
• Experience in renewable energy
• IT and SaaS business experience
• Account management, business development and sales experience
• Experience in training
REQUIREMENTS
• Experience in complex B2B solutions
• Analytical skills with the ability to find solutions for operational problems
• Professional personality with ability to build long-term business relationships
• Experience in customer service, advisory and sales
• Exceptional oral and written communication skills in English with perfect grammar and spelling
• Interest in cutting-edge software services and renewable energy
• University degree in relevant field
• Positive attitude and a willingness to work in an agile and fast growing organization
Greenbyte develops Breeze and Bright - the next generation analytics cloud platforms for renewable energy assets. We are a team of young professionals on a mission to convert more renewable resources into electricity.
www.greenbyte.comPubliceringsdatum2017-02-28Så ansöker duSista dag att ansöka är 2017-03-29
FöretagGreenbyte AB
AdressGreenbyte AB
Kungsportsavenyn 33
41136 Göteborg
KontorsadressKungsportsavenyen 33 4TR
Jobbnummer 3344975
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