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Webhelp Nordic / Butikssäljarjobb / Solna
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hela Sverige Would you like to work and challenge yourself in another Nordic country? Do you have bright ideas and urge to help customers at the speed of light? And would you like to be take part in sculpting Phillips Lighting/Signify 's front line customer service, in beautiful Copenhagen? Then you should look no further!
At Webhelp, we're always looking for the best advisors to help our customers, and we are currently expanding our Nordic Philips Lighting/Signify-team! We are looking for Danish, Norwegian, Finnish and Swedish speaking advisors who are ready to take on exciting and challenging tasks in the front lines of Phillips Lighting/Signify 's customer service in Copenhagen, Denmark. We of course seek to offer epic service, and your contribution will be essential to fronting Phillips Lighting/Signify 's brand with your energy and new, bright ideas.
You will be the first our private and commercial customers interact with and we therefore want you to be confident and secure in your position. Therefore, we will provide you with a two-week training period, where you will familiarize yourself with the products, the service-level, the company and the challenges that lies ahead. As a part of your on-boarding, we will make sure that you get well settled in in Copenhagen. Have no fear; if you have the energy, we have the knowledge.
About the position:
Opening hours: Monday - Friday from 08.00-18.00. We are closed on weekends and holidays.
The position is a full-time position, with 37,5 working hours a week.
We will assist you in re-locating and settling in Copenhagen.
You are a success in the position when...
• within 3 months:
Have completed 2 weeks of training in products and customer service.
Give a good first impression of yourself and find your place in the Webhelp culture.
Manage the relevant everyday routines and tasks.
Find your place in the team and are pro-active in the succession of your onboarding-period.
• within 6 months:
Manage Webhelps way of working.
Have gone through training to advance your knowledge and understanding of the position.
Seek new information and offer to help and discuss with your colleagues.
Are self-going in your own tasks.
• within 12 months:
Have proven your worth and become an extraordinary advisor.
Are motivated to develop within the team and the organization.
Participate in social events, help your colleagues and seek new knowledge.
Your development:
As you develop in the organization, you will get more responsibility. We have a lot of career opportunities internally, and if you have the right engagement and commitment you might find that your future career is right here with us!
If you think the above is interesting, you're probably..
• looking for new challenges, where you can truly be a part of building a new team. You've finished high-school or a tertiary education on a similar level.
• well familiar with one of the Nordic languages, and want to develop your communication skills, and get familiarized with the Nordic Market.
• you are familiar with customer service or other relevant work experience.
Our promise to you:
We promise you a workplace that lives up to our values;
Fun & Social - We love the dynamic between colleagues, customers and our clients.
Learning & Growing - We love to develop and learn new things.
Challenges & Recognition - We believe in giving and receiving recognition for our results.
We expect you to see opportunities and develop in the dynamics in our organization, and value long term employments.
The recruitment process:
Please send your application in English. As soon as you have registered your application, we will ask you to do a personality test. Its important that you take the test as soon as you receive it, so that we can move you forward in the process. A technical test will be sent to you if you are invited to an interview.
Non-discrimination:
Webhelp see diversity as a resource and encourage all sexes, age, religion or ethnicity to apply.
We look forward to receiving your application!
Varaktighet, arbetstid
Öppettider: mån-fre 08.00 - 18.00 Heltid
Publiceringsdatum2019-01-21ErsättningEnligt avtal.
Enligt avtal
Så ansöker duSista dag att ansöka är 2019-02-22
Klicka på denna länk för att göra din ansökanKontaktRekrytering Webhelp
nordicrecruitment@nordic.webhelp.comFöretagWebhelp Nordic
AdressWebhelp Nordic
Solna Torg 19
17145 Stockholm
KontorsadressSolna Torg 19
Jobbnummer 4568144
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