User Researcher - Complete Vehicle Experience

Volvo Personvagnar AB / Maskiningenjörsjobb / Göteborg
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Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.

What's in it for you?
Are you passionate about users and analyzing human behaviors? Would you like to work within product development and further enhance the understanding of our consumers when designing our future products? We are looking for a User Researcher to join our U.S.E.R team at the Volvo Cars Headquarters in Gothenburg, Sweden.

Product Validation & Function Architecture is a department within Research & Development at Volvo Cars, with the purpose to enable and confirm consumer value. The User Story and Empathy Research (U.S.E.R) team is a part of this department, with the purpose to understand and identify user's needs, pains, and pleasures by performing qualitative research on consumers. We use these insights to further improve our products and services within entire Research & Development area.

What you'll do
As User Researcher your main responsibilities will be to:
• Conduct and lead user research and test activities within our co-development fleet (mainly our company cars) and use a variety of qualitative and a subset of quantitative methods to validate our products and services.
• Use your knowledge and expertise within user experience, interaction design and usability to support app development. The app in question is used to get feedback from the users in the co-development fleet.
• Communicate and visualize user needs and behaviors and facilitate collaboration activities.
• Work in an agile development environment where you will act as an evangelist for user centered design and consumer value.
• Present the results in an easily accessible/understandable way.
• Work with stakeholders throughout the organization to identify opportunities for leveraging data to drive business decisions.

You and your skills
We see that you have a MSc Degree in a relevant area (i.e., Design Ethnography, Industrial Design, User Experience) or equivalent expertise. Is natural for you to meet and create trust with consumers from your previous work with user research. To fully understand the real-world usage of our product, we see that you have a driver license (B). You also need to be fluent in English. A strong business acumen and experience within the agile way of working is meritorious.

On a personal level, you are an easy going and open-minded team player with strong verbal and communication skills. You have a passion for our consumer and for analyzing human behaviors, and one of your drivers is to identify insights and to use these to generate consumer value and subsequently increase their satisfaction.

How to learn more and apply
For questions about the position please contact Hiring Manager, Pernilla Wigholm at pernilla.wigholm@volvocars.com. For questions regarding the recruitment process, please contact Recruiter, Maria Kihlgren at maria.kihlgren@volvocars.com. We want your application at the latest November 18, 2021. Please note that due to GDPR applications and CVs via email will not be accepted.

Varaktighet, arbetstid
Full Time Permanent

Publiceringsdatum
2021-11-04

Ersättning
Undefined

Så ansöker du
Sista dag att ansöka är 2021-11-18
Klicka på denna länk för att göra din ansökan

Företag
Volvo Personvagnar AB

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "55171-37022692".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Volvo Personvagnar AB (org.nr 556074-3089), https://www.volvocars.com/

Körkort
För detta jobb krävs körkort.

Arbetsplats
Volvo Car Corporation

Kontakt
Maria Kihlgren
031-325 00 77

Jobbnummer
6096082

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