Transmission Support Engineer Within Dwdm
Huawei Technologies Sweden AB / Elektronikjobb / Karlskrona
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hela Sverige Huawei is a leading telecom solutions provider. Through continuous customer-centric innovation, we have established end-to-end advantages in Telecom Network Infrastructure, Application & Software, Professional Services and Devices. With comprehensive strengths in wire line, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age.
For further information, please visit us now at
http://www.huawei.comWe are now building up a network service organization and are looking for competent and driven new colleagues.
Responsibilities as Transmission Support Engineer within DWDM :
• Receive incidents related to SDH & DWDM Network through Functional Escalation and provide third and higher level support.
• 3rd Level fault and Service Restoration.
• Track & Manage Service problem.
• Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults if necessary.
• Identify opportunities for improvement and in helping to evaluate alternative solutions.
• Track and report recurring problems or failures and provide associated consequences of problems if there is a business impact to Customer.
• Report on Problem Management performance identifying and managing action plans for outstanding problems.
• TTO acceptance and approval.
• Control & Support reactive or planned activities.
• Management Notification & Escalation.
• Apply approved solutions in line with agreed timeline to implement on Problem Management performance identifying action plans for outstanding problems.
• Escalate tickets to Incident Problem Management and senior Management.
• Configuration and commisioning of network elements.
• Provide assistance on new equipment and product testing.
• Scheduled on call 24/7.
Qualifications for the position:
• 5-7 years working experience in Telecommunications with at least 5 years involved in Transport Technologies.
• In depth experience in working with support for DWDM/CWDM /Fibre Networks/Optics/SDH/.
• Previously experience in working with layer 2 and layer 3 is preferable.
• Relevant Communications Engineering / Computer Science Degree
• Industry training in transport technologies/platforms.
As a person you should have the following skills:
• Strong communication skills, strong process compliance
• Service minded
• Analytical skills.
• A thorough, organized and methodical approach to work
Welcome with you application.
Interviews will be ongoing through out the recruitment process.
Publiceringsdatum2013-08-08Arbetstider och omfattningVisstidsanställning 6 månader eller längre
Heltid
ErsättningFast lön
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FöretagHUAWEI TECHNOLOGIES SWEDEN AB
AdressHUAWEI TECHNOLOGIES SWEDEN AB
BOX 54
16494 KISTA
KontorsadressSKALHOLTSGATAN 9-11
KISTA
Övriga kontaktuppgifterTelefonnummer: 08-12060808
Jobbnummer 1620267
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