Technology Support Lead to international business law firm!
Perido AB / Chefsjobb / Stockholm
2022-03-29
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➡️ Klicka här för den senare publicerade platsannonsen "Technology Support Lead to international business law firm!" (publicerad 2022-04-25) ⬅️
Visa alla chefsjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Perido AB i Stockholm,
Solna,
Sundbyberg,
Huddinge,
Järfälla eller i
hela Sverige Do you have experience of managing automated information systems including strategic planning and analyzing complex issues? Do you have previous work experience of IT support? If you also have excellent communication and management skills, then you might be the one we are looking for!
About the position
Perido is looking for a Technology Support Lead to our customer; an international business law firm with more than 40 offices around the world. You will manage, lead and supervise the delivery of Technology Support and Technology Services within the office. Being a part of the Firm's Technology organisation, you will work with varied tasks, where no day will be the same, at the office located in Östermalm in central Stockholm.
Your daily tasks
This is an extensive role with broad responsibilities. Your mission will be to lead, manage and supervise the delivery of Technology Support, as well as other Technology Services. As the Technology Support Lead you will maintain a good relationship with key stakeholders, be communicative with the Firm's users supporting all practice areas and business support functions to better the Technology offering within the firm, both locally and regionally.
Leadership of the Support Services function
Provide leadership, set targets and goals for improvement, and implement these. Work with problem management, promote best practice standards based on ITIL, metrics and reporting as well as user input. You will also help develop technology literacy and understanding of technology for the firm's users.
Management of the Support Services function
You will supervise and coordinate the duties of the team within the local office. The duties include problem solving and addressing hardware and software problems, implementing, maintaining, and managing the desktop computers, laptops, printers and other hardware, along with maintaining full coverage during core working hours. You will make sure that the team maintain a high degree of customer service and you will ensure that all work is logged according to Firm standard and praxis. You will also be responsible for local asset management, and ensuring all new joiners are adequately set up with devices, accesses and accounts.
Coordinate the provision of other Technology Services
This includes local implementations of global initiatives within; Technology Operations, Security, Applications and Project deployment, Change Management processes. You will ensure that the Technology Security Policy, and Technology Equipment Policy is adhered to and you will report any suspected breach according to Firm policies. By maintaining deep knowledge of the offerings from the broader Technology organisation you will look for opportunites to develop the local office processes and Technology implementations.
Your qualifications
To succeed in this role, we believe you are an ambitious and highly motivated individual with an an eye for detail, while maintaining focus on the big picture. You are a true team player who strives to deliver great results while encouraging your team to do the same. Being an excellent problem solver with great troubleshooting and analytical skills you thrive in a fast-paced environment where you need to multitask and prioritize, grasp new concepts and analyze issues as they arise.
Are you the one we are looking for? Please send us your application as soon as possible!
Requirements
Thorough knowledge of complex automated information systems management as normally acquired through a Bachelor's degree, computer science business adminisatration - or, the equivalent experience.
Previous work life experience of Technology support.
Ability to communicate complex systems information and ideas effectively and efficiently to attorneys, managers, and staff.
Excellent communications skills, customer service skills, follow-up skills and organizational skills.
Detail and service-oriented team player who can be flexible with hours, if necessary, and can work independently.
Contract type and hours
Full time. Permanent employment, start according to agreement.
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application as soon as possible since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail,
fraga@perido.se, and one of our recruitment assistants will answer you. State the reference number 33099 in the subject line.
About Perido
Perido is a successful consultant and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work, this includes our co-workers and consultants. Through questionnaires that cover well-being we uphold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 50 in-house co-workers and over 700 consultants working all over the country. More vacancies can be found on our website;
www.perido.se/lediga-jobb/Publiceringsdatum2022-03-29Så ansöker duSista dag att ansöka är 2022-04-28
Klicka på denna länk för att göra din ansökanFöretagPerido AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "33099".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Perido AB (org.nr 556639-6387),
http://www.perido.se 116 45 STOCKHOLM
Jobbnummer 6486968
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