Team Manager Collection Nordics

Klarna AB / Företagsekonomjobb / Stockholm
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The Credit Risk Department at Klarna is responsible for managing customer and merchant credit risk as well as collection. The Collection Department's primarily goal is to find customer targeted solutions for the collection of receivables. We are now looking for a Team Manager for Collection Sweden Front Office.

As Collection Team Manager for Sweden Front Office, you will lead the daily work of a team of about 8-10 people and report to the Collection Operations Manager. The team's main tasks include handling customers in- and outbound calls and answering emails towards the Swedish market. The current challenges are to continue to build up a world class collection function as well as to bring new ideas and thoughts into the current set up.

You will have full responsibility for personnel, including performance management, coaching and recruitment administration. You will coordinate the work carried out in the team, write new and develop existing routines and ensure that Klarna's policies and internal rules are known and followed. It will be your responsibility to plan and implement the short- and long-term development of the team and the collection department.

To succeed in this role you have the ability to communicate your ideas and get everyone on board. You are good at structuring yours and others work tasks over a range of people and functions. You have an eye for detail while you continuously push for progress and improvements. It's a plus if you have previous experience from the financial sector. To be a fit for this role you need to have excellent communication skills in Swedish and English.

We recommend you to apply as soon as possible, selection and interviews are held continuously. Please send your application in English before 2016-02-28.

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2016-02-11

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2016-02-28
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
2666639

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Team Manager Collection Nordics

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