System Support Engineer
Perstorp AB / Supportteknikerjobb / Perstorp
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hela Sverige At Perstorp, our OPEX (Operational Excellence) and GTI (Global Technology & Investment) Engineers utilize several Engineering tools and Applications, crucial for the success of developing, building, running and supporting our Perstorp plants. Each tool and application have a business owner who ensures that the application is managed in the best way possible including needed development and replacements. Supporting the business owner is the business responsible person, in charge of the daily maintenance of the applications, interacting with the IT organization to assure a safe and efficient daily operation of the application. In case any of the applications require more extensive updates or upgrades, business responsible takes a leading role in planning, prioritization and implementation.
About the position
We are now looking for a replacement for our retiring System Support Engineer who is business responsible for our OPEX and GTI applications. Your primary responsibility will be to ensure that our mechanical, E&I, process, and MOM engineers have continuous access to their business-critical applications. You will manage a wide range of tasks, including troubleshooting, license management, system security, and ensuring all applications are updated and aligned with business requirements.
What will you do?
Lead the daily maintenance of the applications including installations, managing user accounts, monitoring, troubleshooting and issue resolution in close collaboration with the IT organization and external suppliers to assure a safe and efficient daily operation.
Coordinate ITOC, Business, Purchase, Financial, End-users and Suppliers in deployment of new application development and maintenance strategies.
Keeping track of all SW Licenses, version handling, compliance to other systems, obsolescence and security protocol compliance.
Coordinating license agreements incl. legal terms, license cost and budget input to business management.
Tech support to procurement during negotiations and discussions with suppliers/partners.
Who are you?
You take pride in delivering exceptional service and support to our engineers worldwide and are motivated by contributing to their success.
You are comfortable navigating IT environments, and, with your solid experience, you apply a structured approach to your work, maintaining attention to detail while keeping a clear focus on the bigger picture.
You enjoy troubleshooting and solving problems.
Your curiosity and eagerness to learn new skills drive your continuous professional growth.
Experience/Qualifications
Educational background in IT or relevant experience in the field of IT.
Experience of working with engineering applications such as CAD systems or PLM (Hexagon SDX or similar).
Familiar with Windows environments.
Relevant experience from IT/SW implementation projects.
A strong business mindset and a proven track record of providing exceptional service and support to customers (internal or external).
Fluent in Swedish and English.
Strong verbal, written and interpersonal communication skills.
Other information
This position is a permanent position based in Perstorp, reporting to the Director OPEX ID but supporting also GTI organization.
For more information, feel free to reach out to Kristina Åstrand, Director of OPEX ID and recruiting manager +46733 133864
Kristina.astrand@perstorp.com Welcome with your application! We are continuously reviewing candidates why we look forward to your application as soon as possible!
Other information
If you want to get in touch with a union representative, you can contact Per Igglund (Akademikerna)
per.igglund@perstorp.com, Rickard Martinsson (Unionen)
rickard.martinsson@perstorp.com, or Rebecka Lundell (IF Metall)
rebecka.lundell@perstorp.comAbout Perstorp
Perstorp believes in improving everyday life - making it safer, more convenient and more environmentally sound for billions of people all over the world. As a world leading specialty chemicals company, our innovations provide essential properties for products used every day and everywhere. You'll find us all the way from your car and mobile phone to towering wind turbines and the local dairy farm. Simply put, we work to make good products even better, with a clear sustainability agenda.
Founded in Sweden in 1881, Perstorp's focused innovation builds on more than 140 years of experience, representing a complete chain of solutions in organic chemistry, process technology and application development. Perstorp has approximately 1,500 employees and manufacturing units in Asia, Europe and North America. Sales in 2022 amounted to 15.3 billion SEK. Perstorp is a wholly-owned subsidiary of PETRONAS Chemicals Group Berhad (PCG), Malaysias leading integrated chemicals provider and part of PETRONAS Group.
Learn more at
www.perstorp.com Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2024-10-31
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Perstorp AB (org.nr 556024-6513)
Arbetsplats Perstorp Group
Kontakt Erika Bjerning
erika.bjerning@perstorp.com Jobbnummer 8955428
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