Support Communication Coordinator

Rebtel / Butikssäljarjobb / Stockholm
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Global migration is a 21st-century reality: Whether people are fleeing from something or racing towards better opportunity, cultures are now living side by side in a new way. At Rebtel, we believe in tearing down borders - both the geographical borders that complicate international communication and the cultural borders that keep people divided. We're on a mission to build products serving the 2 billion internationals of the world. Starting, but not stopping, with communications and international calling to connect all migrants with their friends and family worldwide.

Our team mirrors our global audience: we are a diverse team of people from over 30 different countries that get together everyday - and we'd love for you to join us. Do you have what it takes to join the world's leading disruptor in international calling?

Rebtel is looking for a Support Communication Coordinator

Ready to work hard and celebrate success together with a truly diverse team of 80 people with more than 30 different nationalities?
Are you looking for that rare combination: the spirit and excitement of a start up with an already existing and continuously growing business?

Rebtel is looking for a Support Communication coordinator to join our Community team in Stockholm. You will in your role be main responsible for support communication to our customers. We are looking for a hands on person who is ready to join a team with focus to be number one at understanding our customers and delivering excellent customer support.

Responsibilities

Satisfaction rates
In charge of content and info of support website
In charge of content and info in all written support communication that will be used by teams
Keep the right tone of voice in all support channels
Manage live chats on website
Work proactively with customer cases with quality and resolution as focus

Requirements

Proficiency in English and Spanish
Experience from customer centric service
University business degree or similar
Preferably 1-2 years of experience from communication or marketing

We are looking for

A hardworking individual who thrives in a rapidly changing environment with tight deadlines
Someone who is into the details and passionate about quality
A fast learning and dedicated person who is ready to grow with Rebtel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Varaktighet, arbetstid
• -

Publiceringsdatum
2017-11-09

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2018-01-08
Klicka på denna länk för att göra din ansökan

Företag
Rebtel

Adress
Rebtel
Jakobsbergsgatan 16
11144 Stockholm

Kontorsadress
Jakobsbergsgatan 16

Jobbnummer
3793666

Observera att sista ansökningsdag har passerat.

Support Communication Coordinator

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