Subject Matter Experts (etom And Itil Standards)
Co-Worker Technology Sweden AB / Datajobb / Nacka
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hela Sverige RESPONSIBILITIES
• Secure those business requirements from Evolution Business Model are supported by the processes under his/her responsibility;
• Secure that strategic requirements from SD&O MS Delivery Management are supported by the processes under his/her responsibility;
• Secure overall compliance with process management definitions including, but not limited to: Business Process, OMM, Service Delivery Processes, ESDM.
• Secure that the definitions applicable to the respective processes are aligned with industry?s best practices and standards, such as eTOM, ITIL, TL 9000, ISO 27001, CMMi ? SVC and others.
• Ensure that the definitions applicable to the respective processes are fully aligned with blueprint and service functions definitions, securing that proper feedback is provided to support their evolution.
• Drive tools specification to support the process definitions under his/her responsibility
• Secure compliance with the overall MSTOP framework.
• Support process deployment with specific expertise.
• Conduct First Office Application for the processes under his/her responsibility.
• Secure wiki information accuracy on all pages related to the processes under his/her responsibility.
• Upload specific process documents as necessary
COMPETENCE REQUIREMENTS
• University or Technical degree on Telecom Engineering or equivalent experience in Managed Services delivery or Telecom operations.
• Good understanding of business requirements.
• Large experience in the process focuses areas, as defined for the corresponding Business Function.
• Background from Infrastructure Operations and monitoring centers within telecom and/or IT industry.
• Familiarity with eTOM, ITIL, TL9000 and other quality standards.
• Training skills.
EXPERIENCE
Years worked in the role specified: 1-3 years
Length of professional carrier to date: 10+ years
At least 5 years of experience with managed services and operations preferably with external experience acquired working for operators ? desirable previous experience in performance improvement or process area.
LOCATION
Stockholm, Sweden OR Warsaw, Poland
For application or more information about the position, please contact:
Nidhi Illman
Phone: +46 73 719 94 05
Email:
nidhi.soni@co-workertech.comPubliceringsdatum2014-05-23Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duAnsökan kan skickas till e-postadress:
nidhi.soni@co-workertech.comFöretagCO-WORKER TECHNOLOGY SWEDEN AB
AdressCO-WORKER TECHNOLOGY SWEDEN AB
AUGUSTENDALSVÄGEN 24
13152 NACKA STRAND
KontorsadressAUGUSTENDALSVÄGEN 24
NACKA STRAND
Övriga kontaktuppgifterTelefonnummer: 070-4324414
E-postadress:
info@co-workertech.com Jobbnummer 1886950
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