Specialists, Customer Service
UPM-Kymmene AB / Butikssäljarjobb / Stockholm
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Solna,
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hela Sverige Visa alla jobb hos UPM-Kymmene AB i Stockholm UPM leads the integration of bio and forest industries into a new, sustainable and innovation-driven future. Our products are made of renewable raw materials and are recyclable. UPM consists of three Business Groups: Energy and pulp, Paper, and Engineered materials. The Group employs around 24,500 people and it has production plants in 16 countries. UPM's annual sales exceed EUR 10 billion. UPM's shares are listed on the Helsinki stock exchange.
UPM - The Biofore Company -
www.upm.comUPM is looking for
Specialists, Customer Service
to support Paper Business Group's Supply Chain operations. We will combine Paper Supply Chain operations in Scandinavia to Stockholm and will strengthen the customer service team with new positions.
The purpose of the job is to provide high-quality customer service and order processing.
The main responsibilities are:
• to support forecast process
• allocation check
• inquiry handling
• to collect market, product and customer information
• to provide product info, sampling and trial handling
• to manage sales to certain customers, agreed together with Sales
• to monitor customer stock levels
• claim handling when applicable
• to enter production orders
• to confirm orders to customers
• call-off handling
• rebate handling
• invoicing
• communication with service providers, ports and stocks
Requirements:
• Customer and service oriented mind set with ability to sell
• Good interpersonal skills and ability to communicate both verbally and in writing
• Excellent team working skills
• Proactive way of working
• Flexibility to adapt to different situations
• Accuracy in details
• Ability to work in pressure
• Suitable education
• Minimum 1-3 years of working experience in customer service or similar tasks
• Fluent in Swedish and English, Danish and/or Norwegian language skills are an advantage
• Excellent IT skills
The specialists will report to Team Leader, Customer Service. Working premises will be in Kungsholmen, Stockholm.
We offer you an interesting responsibility in an international organisation and good professional development opportunities. Join an expanding team with experienced and friendly colleagues. Full training will be provided for the successful candidate.
We are looking forward to fill the positions as soon as possible.
Please fill in an application form at
www.upm.com/careers and attach your CV. Closing date is 25 November, 2011.
Publiceringsdatum2011-11-09Arbetstider och omfattningTillsvidare
Heltid
Tillträdesnarast
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2011-11-25
Please fill in an application form at
www.upm.com/careers and attach your CV.
Ansökan kan tyvärr inte göras via e-post.
KontaktMarina Nikolajeff, Customer Service Director + 358 40 5790 597
Jaana Junnila Starck, Customer Service Manager +46 7065 72655.
FöretagUPM-Kymmene AB
AdressUPM-Kymmene AB
PO Box 34113
10026 STOCKHOLM
KontorsadressRålambsvägen 17
KontaktuppgifterTelefonnummer: 08-4403600
Faxnummer: 08-4403619
Jobbnummer 1075667
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