Service Desk Specialist
Enics Sweden AB / Administratörsjobb / Västerås
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hela Sverige Hey IT guys and ladies - this is an opportunity for you! Are you service minded and structural person who likes to analyze and figure out the root cause(s)? You know the IT infrastructure and hardware? You are eager to solve problems and learn new things? Working under pressure is not intimidating you, but vice versa - it motivates you? Check out our job ad for Service Desk Specialist role in our site Västerås, Sweden, apply and become a member of Enics Service Desk team!
Reliable and smooth operations of Enics systems and applications is pivotally important to Enics. Ensuring this and providing quick and efficient support for the users is the core of Service Desk. Service Desk Specialist is the first point of contact and provides on-site support to our employees in regards of IT questions in sites.
What are the main responsibilities in Service Desk Specialist role?
Carry out IT-maintenance tasks and operations,
Provide first level on-site support,
Actively work and resolve Service Desk tickets,
Participate and support project implementations,
Support team colleagues in other Enics sites.
The challenges are to overcome them! To be able to overcome challenges in Service Desk Specialist position, you need to have:
An excellent knowledge on IT-hardware and good understanding of IT infrastructure (networks, servers, cloud services and security),
3-5 years of work experience in relevant field,
Manufacturing understanding, including the equipment, tools and interfaces used in production,
Good customer service skills and be service minded,
Natural aptitude for troubleshooting and problem solving,
Ability to work under pressure and on your own initiative to complete a wide range of tasks required,
Good emotional intelligence,
Good written and spoken English as you will be part of our global Digitalization team.
Why to join our Service Desk team?
You will not be bored! When working in fast pace environment and supporting our production, you will be challenged with different tasks. Learning new things and growing your knowledge is guaranteed.
You will have great colleagues - supportive professionals with whom it is good to work with.
We are a global company. Despite that your location is in our Västerås site, you will be cooperating with the Digitalization team located in different countries.
Does it sound like a good opportunity to you? Take your chance and apply by filling our application form and sending your CV in English by 18th July. We advise you not to wait for the last minute, as we are contacting appealing candidates as soon as possible.
You have some questions and would like to hear more about the role? Please don't hesitate to contact Jaana Peltonen, our Senior Manager, IT Operations by email
jaana.peltonen@enics.com.
Publiceringsdatum2021-07-14Så ansöker duSista dag att ansöka är 2021-07-20
Klicka på denna länk för att göra din ansökanAdressEnics Sweden AB
KONTRAKTSVÄGEN 1
72169 Västerås
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Enics Sweden AB (org.nr 556666-1509)
Kontraktsvägen 1 (
visa karta)
721 69 VÄSTERÅS
Arbetsplats Enics Sweden AB
Jobbnummer 5863189
Observera att sista ansökningsdag har passerat.