Service delivery leader
Nielsen Services Sweden AB / Försäljningsjobb / Stockholm
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Nielsen is a global provider of information and market analyses with a leading market position and more than 80 years of experience in delivering measurements and analysis of market dynamics and consumer behaviour. Nielsen help our customers choose the right set of information and services so that they can make the best business decisions. Nielsen is located in approximately 100 countries, with headquarters in New York, USA and Diemen, the Netherlands. In Sweden we are approximately 70 employees working together in an inspiring and good environment. We are located in new and modern premises at Maria Skolgata 83 in Stockholm near public transportation. For more information, visit
www.nielsen.com .
THE JOB
Nielsen's Television Audience Measurement (TAM) service is currently seeking a confident, self-driven Service Delivery Leader, experienced in all aspects of television measurement and who would thrive managing the services for an ever increasing complex and dynamic TV landscape.
You will be responsible for the measurement and provision of the TV ratings currency data to the TV industry in Sweden.
Key responsibilities:
Manage a team of 16 full-time employees, setting individual and team priorities. Evaluate individual performance and generate development plans
Work closely with Client Service to support the needs of the client and attend client meetings
Ensure the business delivers on all its KPI commitments
Drive enhancements to the current service
Responsible for the implementation of new technologies and systems
Liaise with other Nielsen support teams
Drive automation of tasks and improvements in service
Look to optimize costs
Enhance transparent and appropriate communication within the team
MINIMUM REQUIREMENTS
University degree, 3+ year's previous experience in the TV measurement business
Overall understanding of TAM measurement business? Experience managing a team an advantage
Strong analytical skills
Fluent English, both written and conversation
Strong project management skills
Assist in the solving of business problems by providing advice and guidance in the application of Nielsen products and services that can be of use both to clients and local team
Extremely organized and highly motivated
Excellent verbal/written communication skills
Experience giving presentations to clients
Strong interpersonal skills and the ability to develop effective relationships
Knowledge in the usage and operations of ad serving technologies
Base level of knowledge on Linux operating system and scripting
Excellent level of knowledge on Windows operating systems (including MSOffice platform).
YOUR OPPORTUNITIES AT NIELSEN COMPANY
We offer a responsible and flexible job with many challenges in a big international company with unique analysis products and tools. You are part of a cooperation and interaction with dynamic, competent and socially committed colleagues. We look forward to welcoming you in a house with a focus on well-being, where the demands and work pace are high and where self-responsibility and corporation are essential.
Location: Stockholm/Sweden
We look forward to hearing from you.
Varaktighet, arbetstid
Tillsvidare
Heltid
Employment: Permanent position 100% Tillträde
ASAP
Publiceringsdatum2016-04-27ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-05-10
Application and CV should be sent as soon as possible and no later than 10th of May to Judith Schön .
Ansökan kan skickas till e-postadress:
Judith.Schon@nielsen.comKontaktJudith Schön
Judith.Schon@nielsen.comFöretagNielsen Services Sweden AB
AdressNielsen Services Sweden AB
Maria Skolgata 83
11891 STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-4532601
E-postadress:
Judith.Schon@nielsen.com Jobbnummer 2809788
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