Senior Product Manager - Consumer Experience

Instabee Group AB / Datajobb / Stockholm
2025-01-17


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About us
In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart.
We're fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we're now looking for you to help us on the journey ahead.
About the RoleWe're looking for an experienced Product Manager to join our Consumer Experience team and drive innovation across our apps, tracking links and consumer communications. You'll work with a cross-functional team to create seamless and engaging delivery experiences for millions of consumers across Europe.
Your future team
The Consumer Experience team is responsible for creating a seamless delivery experience for our consumers. We want to do everything we can to understand our consumers and adapt to new market trends. By increasing transparency and improving flexibility during the delivery journey - we aim to create the world's best delivery experience .
What you'll be doing

Define the vision, strategy, and roadmap for consumer-facing products and communication channels.


Drive data-informed decisions, working with analytics to optimize and innovate across touchpoints.


Ensure smooth consumer communication across apps, web and other platforms to create an exceptional consumer delivery journey.


Act as the voice of the consumer, ensuring their needs are prioritized in product decisions.


Collaborate with stakeholders, from customer service to C-level, to align on goals and execution.


What We're Looking For

4 + years of experience in product management, recently in cross-functional teams.


Experience in consumer-centric product management.


Strong interest in consumer communication technologies and frontend solutions.


A data-driven mindset with the ability to analyze and act on insights independently or with analytics.


Excellent collaboration and communication skills, comfortable working with diverse stakeholders.


Experience balancing consumer needs with business goals in a fast-paced, scale-up environment.


Beneficial For The Role

Previous experience in e-commerce.


Understanding of how the physical and digital come together to create a unified experience.


What you'll get
We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working - this is the place for you!Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer:
Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm. Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends! Rooftop Fridays: Chill out at our Friday rooftop bar with the best views in town Wednesdays Tech Breakfasts: Fuel your midweek with tech talks and tasty bites. Tech Demos: Dive into the latest innovations with our regular tech showcases. Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time. Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle. A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year! Parental Pay for Six Months: Step away from work and provide the best care and love to your little one.
Diversity and inclusion are very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone's perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential.
This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee (Instabox/Budbee) in Sweden.

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Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2025-07-06
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Instabee Group AB (org.nr 559396-6236), https://instabee.com

Arbetsplats
Instabee

Jobbnummer
9110510

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