Sales administration specialist - Portuguese speaking
AB Tetra Pak / Inköpar- och marknadsjobb / Lund
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Job summary
The European Sales Administration Centre, a department within Tetra Pak Technical Service, handles spare part order administration for all Tetra Pak customers in Europe. The department, based in Lund service ~3900 customer sites in Europe, Turkey & Maghreb in thirteen different languages. This department includes the Sales Administration Specialist who directly handle our customer satisfaction. We are now looking for a talented Portuguese speaking Sales Administrator Specialist to join.
As our Sales Administration Specialist you will play a vital role in our dynamic team's success to handle all the administrative tasks for the spare part orders, from initial contact with the customer, to co-ordination and follow-up of transportation to the customer's destination. You will report to Sales Administration Manager of the European Sales Administration Centre in Lund.
What you will do
Act as our main contact for customers & market companies for parts orders and inquiries.
Respond to incoming orders and aid queries by phone and e-mail.
Execute order administration tasks in SAP's ECC and CRM and other internal tools & systems.
Follow-up on orders, service level agreements and other key measurements.
Assure that transport to each customer is done at the right time, and at the lowest cost.
Work in close cooperation with the European market companies & other internal departments.
Continuously build and use your network of Tetra Pak colleagues & external partners for support.
We believe you have
We believe that you are a person that is result-oriented and service-minded. You have no problem working on various tasks at the same time. Your work is highly structured, ensuring accuracy on a detailed level. You can work independently but you are also a team player and enjoy collaborating with your teammates and other teams to solve work tasks in the most efficient way. Furthermore, customer service being your leading star.
We believe you have:
Relevant post-secondary education.
Great experience of working with customer service and administrative tasks.
Good knowledge of the Microsoft Office package.
Experience of working with SAP's CRM or ECC is a plus.
Excellent communication skills
We also expect you to be fluent in both English and Portuguese, written and verbally. Knowledge in other languages is considered a plus.
We offer you
Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
Culture that pioneers a spirit of innovation where our engineering experts drives visible results
Equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements
Apply now!
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, please send your CV to
HR.Res.Admin.Sweden@tetrapak.comThis job posting expires on 2023-11-09
Så ansöker du Sista dag att ansöka är 2023-11-09
E-post:
HR.Res.Admin.Sweden@tetrapak.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare AB Tetra Pak (org.nr 556050-0398)
Ruben Rausings Gata (
visa karta)
221 86 LUND
Arbetsplats Tetra Pak
Jobbnummer 8226009
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