Product Analyst
Klarna Bank AB / Marknadsföringsjobb / Stockholm
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hela Sverige Visa alla jobb hos Klarna Bank AB i Stockholm On our path to becoming the world's favorite way to shop, we're assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We're in search of global talent eager to embrace our atmosphere and defy their own expectations.
Klarna strives to become the world's favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Analytics is no exception! We are currently looking to grow our Analytics teams to satisfy the company's ever increasing need for complex problem solving and data driven decision making.
Who you are
Klarna is looking for ambitious people with significant drive. You should be passionate about your work and enjoy a fast-paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce the best work results. At Klarna, we embrace change, so you should dare to challenge the status quo and be persistent.
What you will do
The Pay Now, Pay Later: Global Product team is looking for a product analyst who is excited to bring insights to the team to ensure the continued success of Klarna's crown payment methods. Pay Later is Klarna's well-known interest-free, short term payment option loved by millions of Klarna customers around the world.
This cross-competence product development team is responsible for the post purchase experience of the customer journey, which primarily concerns follow up on the customer's payment plan (dunning & communication). The markets in scope are US, UK, DACH, BeNe and the Nordics.
You will work in close collaboration with the product manager, and often work together with designers and engineers in the team, to identify ways to improve the product's financial performance and functionality. Consumer pricing and dunning strategies should be at the core of your work, using data to support product and feature development in these markets.
Your daily work will include:
Define key metrics
Follow up on product releases
Identify profitability opportunities and how that translates into a change in product features
Analyze customer service errands to understand pain points, and more
You will thrive in this role if you have:
A passion for product development and for creating great customer experiences. We will expect that you enjoy driving your own initiatives and don't want to spend much time on reporting. This analyst position is a high-impact role where optimizations have significant financial impact and affects millions of customers.
Some of the qualities we are looking for include
Product minded: you want to dig into the details of how the payment method works in general, and the post purchase experience in particular. You want to be in the front seat of product development, backing up discovery work with evidence
Financially savvy: you are business oriented and enjoy monitoring the financial performance of the payment method in our markets.
Customer obsessed: you genuinely care about our customers and the best experience for them. You will work closely with our product managers and designers to analyze UX and customer journeys to identify opportunities and improvement areas in our markets and payment methods
Team player: you are flexible in the way that you work, and want to contribute to the success of the team by "having a go". Often we wear many hats as analysts, and it's expected that this will be a combination of product and financial analysis, while working closely with a multidisciplinary team
Hard skills: SQL required. QlikSense and Stash preferable
How to apply
Send over a CV in English.
What we offer:
Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.
Ownership & Impact
Here, every voice matters. We're organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.
Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we're on this path together.
If you love what you do, you should love where you do it. We appreciate that everyone's different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success.
At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!
Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks-we've got you covered.
About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 6,000 employees and is active in 45 markets. For more information, visit Klarna.com
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.
Så ansöker du Sista dag att ansöka är 2023-06-26
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Klarna Bank AB (org.nr 556737-0431)
Sveavägen 46 (
visa karta)
111 34 STOCKHOLM
Arbetsplats Klarna AB
Jobbnummer 7888349
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