Operations specialist to well-known medical technology company
Poolia Stockholm AB / Kontorsjobb / Danderyd
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hela Sverige Visa alla jobb hos Poolia Stockholm AB i Danderyd,
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hela Sverige On behalf of one of our clients we are now recruiting an Operations specialist.
The assignment is expected to start immediately and continue until 2018-12-31, to start with. Selection and interviews are ongoing and may be completed before the deadline date, so please send in your application today!
Job description:
Ensure timely and accurate quotation and billing of customers for non-contract services. Act as liaison/partner with Service Sales, Field Service and Customers to meet commitments and resolve issues related to invoicing and quotation administration.
Key responsibilities include:
• Responsible for timely and accurate billing of customers for non-contract services.
• Work within all related systems Legacy and Support Central to manage and complete all work.
• Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues.
• Effectively manage and prioritize various projects with minimal supervision
• Provide support for timely resolution of non-contract customer invoicing disputes in coordination with Service Sales and field service teams.
Qualifications:
• Associates degree in Business Administration, Finance, Marketing or related discipline and at least 1 year of customer service experience or a High School diploma/GED and 5 or more years of customer service experience.
• High Proficiency in Microsoft Office Suite products (Word, Outlook, Excel, Access).
• A minimum 2 years experience working with Microsoft Excel.
• Ability to communicate using local language and English.
• Strong focus on customer care and satisfaction
• Demonstrated ability to work under pressure and to meet deadlines and commitments
Preferred Qualifications:
• BA or BS degree preferred.
• Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team, takes initiative to make things happen, identifies what needs to be done and does it.
• Excellent interpersonal skills - strong verbal and written communication skills.
• Excellent organizational, project management and time management skills, including multi-taking and ability to prioritize and meet deadlines, follow up and attention to detail. Adaptable to multiple requests and daily changes.
• Ability to interact effectively with all levels of a matrix organization, both internally and with external customers.
• Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations
• Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs
• High Integrity: Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others
• Experience with quotation and contract systems tools (such as MUST, eOM, Oracle, Cognos, etc.)
• Basic understanding of ITO processes
• Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired
• An understanding of Lean Six Sigma
Varaktighet, arbetstid
Heltid Sex månader eller mera
Publiceringsdatum2018-03-23ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2018-04-06
Ange följande referens när du ansöker: 49862
Klicka på denna länk för att göra din ansökanFöretagPoolia Stockholm AB
AdressPoolia Stockholm AB
Kungsgatan 57 A
10124 Stockholm
KontorsadressKungsgatan 57 A
Jobbnummer 4041246
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