Operations & Process Coordinator

Rebtel Networks AB / Organisationsutvecklarjobb / Stockholm
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Global migration is a 21st-century reality. Whether people are fleeing from something or racing towards better opportunity, following love or seeking new experiences, more and more are living in different environments and in new ways. We celebrate the power of people coming together. That's why we connect ambitious people abroad with their families and friends back home so they can support each other emotionally and financially, and lead more enriched lives.

With a mobile banking app, and an international calling and top-up service, we design products with the needs of modern migrants in mind.

Our ambitious team reflects our international audience. We are a diverse group of people from over 40 different countries that come together every day-and we're looking for others driven by the same desire to create meaningful products that bridge cultural and geographic distances.



We are looking for a Operations & Process Coordinator

Are you passionate about changing the world?

Are you looking for that rare combination: the spirit and excitement of a start-up with an already existing and continuously growing business in the back?

Do you love to help and see challenges from a holistic point of view?

The role:

We are looking for a superstar to join our Houston team. The role as Operations & Process Coordinator includes both having the overall responsibility of our operational processes of our partners in the US and supporting our external partners relationship. It is a process focused position where one focus is to make sure processes are compliant.

Other responsibilities will include keeping track, developing and improving the customer experience together with the customer operations team. Furthemore you will work closely with the teams in Stockholm, Sweden to ensure smooth operations.

Requirements:

Experience from some sort of customer operations role

Beneficial if you have experience from a startup or/and the banking industry

An easy adapter. No room for looking back moaning - But rather see opportunities how to find new ways to improve

You are flexible. Focus and needs will shift over time to secure success and not lose any speed.

Proficient in Spanish is a big plus!



We are looking for:

A positive people person with a lot of energy

A structured person who understands that putting the customer first is essential

A doer that loves new challenges and that thrives in a start-up atmosphere where one day is never like the other.

A team player who enjoys the best of start-up culture: working with a small but highly motivated team, embracing cross collaboration and being a creative problem solver.

Someone who is ambitious and passionate about quality.

A fast learning and dedicated person who is ready to grow with us.



We are MAJORITY. We are international, inclusive, ambitious, kind, and inclusive. We believe in equal opportunity and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Publiceringsdatum
2021-02-26

Så ansöker du
Sista dag att ansöka är 2021-04-27
Ansökan sker via företagets webbplats.

Företag
Rebtel Networks AB

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Rebtel Networks AB (org.nr 556680-3622)

Jobbnummer
5597633

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