Onshore Project Leader
Poolia IT / Datajobb / Stockholm
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Presentation
We are looking for an experienced developer for a project from August to November. The position is full time with placement in Stockholm.
Publiceringsdatum2012-07-13Dina arbetsuppgifterThe scope of the assignment is to run the investigation and pre-study phases to determine the way forward on a virtual assistant solution. The appointed project manager will analyze and propose the time planning of this project.
Investigation phase:
• Investigate using Virtual Assistant cross process and domain to determine dependencies and Business Case (incl. several contact centers and helpdesks).
• Investigate dependencies to other ongoing projects with the intention to support Contact Centers and helpdesks.
• Confirm business needs, expected business value and IT requirements, identify and verify dependencies between different domains.
• Suggest governance model and placement of VA (on intranet, as a stand-alone chat window, on contact centers landing page etc) including transition to live chat.
• Special consideration is to be taken to the user experience is very important since the expected change in behaviour is dependent on the fact that the VA is used and easily found.
• Define KPI to measure expected business value to ensure that Business Case is possible to follow up on.
• Create and send Request for Information (RFI) and /or Request for Proposal (RFP) to potential vendors.
• Evaluate responses and short list suppliers by balancing business input and IT considerations.
Utbildning/erfarenhet
• Good knowledge of virtual assistant solutions
• Project Manager with background in web technology
• Ericsson project experience is an advantage
• Excellent presentation skills
• Experience in system/solution evaluation.
Förmåner
We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.
As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.
Företagsbeskrivning
Poolia is a leading Recruitment Consultancy, located in more than 20 cities in Sweden, Denmark, Finland, Germany and the United Kingdom. Poolia performs temporary staffing and permanent placement assignments within Accounting & Control, Banking & Finance, IT & Technology, Office, Human Resources, Payroll, Engineering, Sales & Marketing, Law and Life Science. In 2010 net sales totalled 13g million Euro. Poolia was founded in 1989 and has today more than 2.000 employees.
Sluttext
Please apply by registering your CV here on our website. Click on the "Ansök" button to the right of this advertisement. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail adress is registered.
Poolia is a registered staffing agency, meaning that we comply with the requirements set by Bemanningsföretagen - the Swedish Association of Staffing Agencies.
Language
en-GB
Så ansöker duSista dag att ansöka är 2012-07-22
Ange följande referens när du ansöker: 32636
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktFöretagPoolia IT
AdressPoolia IT
Jobbnummer 1294972
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