Office365 Lifecycle Coordinator
H&m It-Avdelning / Datajobb / Stockholm
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Borås eller i
hela Sverige Are you ready to join us in the challenge of taking our Workplace Services to the next level? To be part of a growing service organization where every day is a new experience?
We are searching for you who wants to join our division Infrastructure & Operations (I&O). I&O is one of eight divisions within H&M:s IT-department . I&O consists of three main areas which are Infrastructure Services, Service Management & Support and Business Solutions I&O. We are seated in Stockholm, Hong Kong and New York.
Workplace services, within Infrastructure Services, decided to add a driven Evergreen Coordinator to take the responsibility for change management and coordination of the Microsoft services within the Workplace area. Your main focus will be the Microsoft Office365 Service suite and Windows 10 but you will also work with other client platforms.
As Evergreen Coordinator, you ensure that H&M:s IT-department have the right level of ownership, documentation and a support organization in place when new services/features are launched from different application vendors. You will manage the application roadmap, which includes collecting information, coordinate scheduling of application releases.
This includes scheduling of new services/features as well as patches, upgrades and security improvements on various platforms. The Evergreen Coordinator has a central role working tightly together with Service Delivery Managers, Service Managers, System Responsibles and Architects to ensure that H&M:s IT-department is well prepared to ta receive new services and features in the area. You will drive the Office365 board where decision to implement or no implement a new service is taken.
The Evergreen Coordinator need to follow every step taken by Microsoft to be able to communicate changes in service to the business and other stakeholders in a timely manner. It is important to be able to understand new requirements and their impact on existing services and to be customer oriented.
H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job comes with lots of responsibility - and lots of fun.
Your to do list includes:
• Overall responsible of the application roadmap process and the release board by managing release board meetings and communicate decisions
• Coordination of all updates, new features and services affecting end users in the Office365 Service suite
• Coordination of all updates, new features coming into Windows10
• Coordination of EOL process for all services/features in the Office365 suite
• Administration and planning of O365 and Windows10 release groups
• Information to application owners with known dependencies
• Coordination of release/change process
• Manage H&M IT Business Champion program
• Manage H&M IT Office 365 and Win 10 learning center
• Mange Office 365 Board
• Communication to end users as agreed
This is a full-time assignment and the position is placed within the I&O division and located in Stockholm/Marievik. Travelling will now and then occur.
Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.
And your skills include:
• Some years of experience of global IT-environments
• University degree in information systems design/development/integration or similar
• Knowledge about MS Office365 suite and other desktop platforms
• Strong administrative skills
• Experience of working with external suppliers
• Knowledge of ITIL and ITSM
• Good communication skills in both Swedish and English
You as a person
• Prestige less, with high ability to cooperate
• Ability to identify and focus on the most important areas and tasks
• Ability to work and focus on todays as well as future problems and opportunities
• Entrepreneurial
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.
Publiceringsdatum2017-07-11Så ansöker duSista dag att ansöka är 2017-08-14
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 3600697
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