Manager Customer Adaptation Offering

Volvo Group / Chefsjobb / Göteborg
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The position Manager Customer Adaptation Offering leads an engineering team with the main task to support Customers with quotations for all their specific enquiries/requests. The role is part of the Customer Adaptation Management team and reports directly to Director Customer Adaptation.

Customer Adaptation is an important strategic area with the aim to support truck sales. We work actively and cross functionally with our counterparts both within Volvo brand, GTT and internally within GTO.

Within the Customer Adaptation Management Team we share a cooperative, supportive & open atmosphere. Our Management Team drives the operation with care for our customers, collaborators, colleagues and result-oriented.

Responsibilities and main tasks will be

• To be part of the Customer Adaptation strategy.
• To set and follow-up the team's KPIs, in accordance to the customers demand.
• To manage and develop resources within the team.
• To secure that the team delivers according to commitments.
• To drive operational excellence and constantly improve your way of working.
• To be a bridge for communication, assuring top-down and bottom-up distribution of information.
• To be responsible of training and education of your personnel to meet both operational skills and future competence requirements.
• To strongly support and drive cross-functional way of working, both within and between sites.
• To work in accordance with the Code of Conduct and the Volvo Way.

For further information please contact:
Nasim Peyrovan Ahlström, Customer Adaptation Director, Tuve Plant,
tel +46 31 3233226

Requirements for the position and competence needed

• To have a suitable education (preferably university degree).
• Good leader with the courage and integrity needed to drive and implement changes.
• Be open, organized and able to create an inspiring and motivating climate.
• Understanding of industrial and market environment.
• Be business and customer oriented.
• Show high interest in technology development and strategic product changes.
• To have an open multi-cultural mindset and have ability to drive and influence others in this direction.
• To set clear directions for your team, manage workload and show trust by delegation of tasks and decisions within your team.
• The ability to cooperate with and to be clear in demands towards your counterpart within TSS and GTT.
• Eager to learn quickly when facing new problems, analyzing areas for improvements and quickly adapt to changes.
• Fluent in English.
• Good VPS knowledge.

Within Customer Adaptation we are looking actively to increase our diversity and inclusiveness in our operations. That is why, we would like to create teams with a good mixture of male/female, different personal backgrounds and ages.

The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Volvo Group Trucks Operations encompasses the production of state-of-the-art products for the truck brands of the Volvo Group, as well as Volvo Group engines and transmissions, through an international world class industrial environment.

With Volvo Group Trucks Operations you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Publiceringsdatum
2017-06-01

Så ansöker du
Sista dag att ansöka är 2017-06-14

Företag
Volvo Group

Adress
Volvo Group

40508 Göteborg

Kontorsadress


Jobbnummer
3533148

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