Managed Services IT Security Consultant
Outpost 24 AB / Supportteknikerjobb / Karlskrona
2015-05-11
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hela Sverige Visa alla jobb hos Outpost 24 AB i Karlskrona Summary:
The Candidate would join an existing 6 people and rapidly expanding Managed Services Team, supporting and enhancing customer delivery. The role requires strong communication and organizational skills as well as "hands-on" client issue management, service support, service enhancements and client relations.
Responsibilities
Strategy
• Act as key player for Managed Services on client or internal operational issues
• Identify opportunities to improve the service and delivery model and work with staff, peers, and management to improve and enhance the services
• Support Sales development and incremental sales opportunities as required
• Facilitate and support Outpost24 business objectives
Operations
• Assimilate and transition new clients
• Troubleshoot and resolve issues
• Provide complete operational support, detailed analysis and remediation guidance
• Manage key clients with a hands-on approach
• Communicate regularly with clients to monitor client satisfaction and ensure reliable delivery
• Mentor junior team members through issues and major processes, such as implementations and upgrades
• Monitor daily operations, support and resolution for regional clients
• Ensure that defined processes are followed accurately
• Identify issues in existing processes
• Report to Management in a clear and accountable manner
Technical
• Unix/Linux/Windows experience.
• In-depth TCP/IP.
• LAN/WAN infrastructures.
• Common OS services.
• Routers/switches.
• Strong knowledge of current firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap).
• Windows AD authentication.
• Knowledge of Samba/AD integration, DNS, server/client configuration.
• Preferably the candidate would have some knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
People
• Work closely with a team of security analysts and individually
• Participate in the development and on-going refinement, enhancement and continuous process improvement for the services
Requirements
• 1-3+ years of experience in Vulnerability Management
• 1-3+ years of experience in a management/leadership role
• Manage and mentor staff through multiple projects and tasks with changing deadlines
• Strong customer service skills and expectation management
• Excellent communication skills (verbal and written); good interpersonal skills
• Occasional travel to customer sites for planning and review meetings
• Familiarity with servers and networks is preferred
• Experience with the following is beneficial: server operating systems, servers, networks, vulnerability management software, Disaster Recovery/Business Continuity
About the positions
• Salary according to the market
• Certification and continued skill development
• Security conference attendance
• The best of both worlds: the growth opportunities and interesting customers from large organizations.
• The involvement and cooperation of working in small teams with different seniority level.
• International career possibilities
• Celebrating and fun culture environment.
• High-performing, international environment
• Full time job
• Location: Karlskrona, Sweden
How to apply
Please send your Cover letter and CV with a subject "Managed Services IT Security Consultant" to Vaida Tickute at
hr@outpost24.comVaraktighet, arbetstid
Visstidsanställning 6 månader eller längre
Heltid
Publiceringsdatum2015-05-11ErsättningFast månads- vecko- eller timlön
FöretagOutpost 24 AB
AdressOutpost 24 AB
Bastionsgatan 6 A
37132 Karlskrona
KontorsadressBastionsgatan 6 A
Karlskrona
Övriga kontaktuppgifterTelefonnummer: 0455-612307
E-postadress:
hr@outpost24.com Jobbnummer 2289488
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