Lead Product Quality Leader Cab

Volvo Group / Maskiningenjörsjobb / Göteborg
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Do you have a passion for customer satisfaction and product improvements?Would you be motivated to have a central position in product quality department?Do you enjoy the challenge of working in global teams close to markets and customers?If yes - we offer an opportunity to join a great team working with cab quality! We are an experienced team working with customer quality satisfaction. We work with a great deal of autonomy with a good possibility to influence the daily operation and way of working. Quality is a core value of the Volvo Group and a prerequisite for Customer Satisfaction.As a Product Quality Leader you will hold a strategic and important role belonging to the department Product Quality and Technical Service - Gothenburg. We are a part of the Global Quality & Customer Satisfaction organization. Our teams have the overall responsibility for all short term quality improvements.Main ResponsibilitiesThe mission for a PQL is to be part of the team managing the improvement of quality on our products and services. In this team you will investigate quality issues, prioritize them and secure that appropriate corrective actions are taken.Search, detect and quantify customer quality issuesPerform pre-investigation of field quality issuesInitiate, coordinate and prioritize quality actionsEnsure communication on product quality or on customer satisfaction within the organizationRequest external campaign based on technical descriptionIdentify potential safety related issuesQualificationsMaster degree in technical area or equivalent experienceGood knowledge about aftermarket, quality processes and productGood knowledge of heavy duty vehicle development Excellent communication, networking and presentation skillsExcellent English skillsPersonal ProfileFor success in this role you have work experience in relevant field for minimum 5 years and a proven record in communication and presentation skills. You enjoy working in cross functional, international environment. You have a deep technical interest and are willing to learn more about our products and their application.You will be part of a result oriented team of highly motivated colleagues that wants to make a difference for the end customer. You are curious and driven and are often in direct contact with dealers/market companies and end customers. As a team we focus on continuously improving our deliveries and way of working.We are actively working to establish teams that will take maximum advantage of the strength inherent to differences in knowledge, experience, age, gender and nationality, among others.We find that well balanced work teams increase group dynamics, creativity and new approaches to solutions.If you feel you are the person we are looking for then please send us your CV and application.For more information please contactMattias Gunnergård, Director Product Quality, phone; +46 31 323 39 44

Publiceringsdatum
2019-05-09

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Sista dag att ansöka är 2019-05-24
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Företag
Volvo Group

Jobbnummer
4777359

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