Kredithandläggare/Credit Specialist
American Express Serv Eur Ltd, Engl filial / Administratörsjobb (offentlig verksamhet) / Stockholm
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hela Sverige Visa alla jobb hos American Express Serv Eur Ltd, Engl filial i Stockholm We're a company of inclusion-built on service, secured by trust and driven by forward thinking. For more than 160 years, we've helped our customers reach their goals. And today, as we continue to transform and lead the way in a digital universe, our goal is to reach more customers than ever-to serve the underserved and bring those in the financial margins into the mainstream. As one of the world's largest card issuers and most valued brands, we know the way we do business every day has the power to improve lives. We're a company composed of individuals who understand and reflect the local communities and larger societies we serve. That's why we're focused on giving more customers more tools, more access and more ways to realize their dreams-knowing that those dreams look different in different parts of the world.
The mission of American Express is to be the world's most respected service brand. Global Credit Network (GCN) is responsible for the end-to-end management of our credit, collections and new account operations around the world. GCN aims to strike the right balance between helping Card Members in need through a range of repayment options, and taking actions to recover balances and limit exposure for American Express. GCN's talented teams around the world work to Reduce Provision, Prevent Fraud and Enable Spend. The International Credit Operations team (ICO) is part of the GCN business unit. This team delivers superior service around the world as they recover delinquent balances and limit AXP's exposure to losses. Spread across 20 markets, the teams service Card Members in more than a dozen languages. This position sits within the Credit Operations Europe team in Stockholm . In this role, the successful candidate will provide credit related services via phone and mail for our Swedish card holders. You will be providing servicing in credit related issues and enquiries and will be in charge of collecting overdue balances as well as making sure we enable spend for our card holders. You will also work with supportive functions, surrounding the world of card transactions.
Experience
• You are fluent in Swedish and English, both in verbal and in writing
• You enjoy challenges and work your way to reach set goals - Experience in working in an office environment is a must, being able to learn new systems and processes easily
• You have strong and efficient communication skills
• You articulate and are professional, clear and friendly
• You have familiarity with working in a people-oriented environment where the overall attitude is to drive performance towards exceeding customer expectations
• Previous experience in Credit/Customer service preferred
• Problem solver
• Multi-tasker
• Confident with challenging customer situations
Varaktighet, arbetstid
Tillsvidare
Heltid
• Tillträde
Snarast
Publiceringsdatum2016-08-30ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-09-30
Ansökan via hemsida:
Klicka på denna länk för att göra din ansökanKontaktRekryterare
parisa.shafie@aexp.comParisa Shafie
FöretagAmerican Express Serv Eur Ltd, Engl filial
AdressAmerican Express Serv Eur Ltd, Engl filial
10682 STOCKHOLM
KontorsadressMagnus Ladulåsgatan 5
Övriga kontaktuppgifterTelefonnummer: 08-4295000
Faxnummer: 08-4294284
E-postadress:
parisa.shafie@aexp.com Jobbnummer 3020768
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