Junior Logistics Administrator - Customer service

Bulk Tainer Nordics AB / Kundservicejobb / Stenungsund
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Support customer service team in all areas including administration, order input and cost recovery. Development role to advance skills and knowledge in the customer service area.
Key Activities & Responsibilities
Compile and produce any customer requested reports, such as OTIF, extra cost reports etc. within the time frame required. Provide support to the customer service team in preparation and handling of all necessary documentation such as bills of lading, delivery notes, job instructions etc.
Request and communicate costs and rates where applicable and provide schedule information.
Any other admin tasks deemed necessary by the Key Account Manager to develop and ensure all customer requests are met.
Keep customers informed of any impact or changes to their orders as soon as possible and in the case of delays, provide alternative options and costs with the communication.
Book export orders with Shipping Lines and ensure Bills of Lading are issued in a timely manner.
With input from the customer service team, handle customer order requests and provide accurate and timely information about services, lead times and costs.
Ensure key events of the transports are communicated immediately such as load and delivery confirmations.
Through the creation of an order, ensure all the required details are captured in the system and communicate key requirements to other internal departments to ensure all customer requests are met.
Qualifications, Skills and Knowledge
Excellent level of English language
Competent in the use of I.T. system, outlook, excel etc.
Some geographical knowledge
Experience
Not required
Competencies
An ability to work well under pressure
Communicate with various departments to achieve common goals
Consistently accurate and a keen eye for detail
Personal Attributes & other requirements
Excellent team player demonstrating loyalty and commitment to the organisation and team members
Proactive, prevent problems from occurring, respond promptly and appropriately to problems that can't be avoided, thus reducing their negative impact.

Publiceringsdatum
2021-05-20

Så ansöker du
Sista dag att ansöka är 2021-05-27

Företag
Bulk Tainer Nordics AB

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "CV Stenungsund".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Bulk Tainer Nordics AB (org.nr 559292-5860)

Ansökan
E-post: m.skadrova@bulktainerlogistics.com

Jobbnummer
5750236

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