IT Office Operations
Lindex HK / Supportteknikerjobb / Partille
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hela Sverige Lindex is an international fashion company. Lindex assortment covers several different concepts within women's wear, lingerie, kids' wear and cosmetics. Lindex has approximately 5000 employees worldwide. The Head office is located in central Gothenburg, Sweden. Lindex is a part of the Finnish listed company Stockmann.
Lindex is a vison and value driven company where our culture is key to our success - we act sustainable, empower each other, seek constant improvement, make business oriented decisions and make it simple. At Lindex We Make Fashion Feel Good, read more about what we do and what we stand for at lindex.com.
Are you the next service minded and driven colleague that we are looking for to Lindex IT? Take the opportunity to join our team and be a part of a fun and exciting company!
What is expected of you in this position?
In this role you work as second line support with focus on office services and the Microsoft stack/platform. This involves troubleshooting complex cases escalated by First line, where you identify the problem and find solutions that prevents the situation from reoccurring. You also work very closely with our development team (3 rd line), requesting changes and new features that need to be developed from an operations point of view.
In addition you perform quality assurance work, for example acceptance testing of solutions before deployment and you provide documentation to the knowledge base that helps first Line to solve incidents and also user manuals.
We are looking for a team player with strong customer focus. In order to succeed in this role you need great prioritization skills and analytical ability. You enjoy going into detail, putting pieces together and finding the root cause to a problem. The fashion industry is an ever changing business and you thrive in that context and quickly adjust to new situations and changed circumstances. Since you will be in contact with many people within IT and colleagues in Lindex stores, great communication skills are key.
Qualification and experience
Relevant education within IT and work experience from a technical position within IT. Experience from support positions is qualifying as well as experience from retail. Knowledge in Office365, AD, Windows, Azure, Sccm, Powershell, Microsoft Server and Group Policies. Experience from test is also a merit. You are fluent in both Swedish and English (written and spoken).
We offer you a challenging and fun work environment and an opportunity to share knowledge with highly skilled colleagues.
We are a vision and value driven company and as a future employee it is important that you share our values!
Empower yourself and others, Seek constant improvement, Make business oriented decisions, Act sustainable, Make it simple
This is a fulltime permanent position based at Lindex offices in Partille and Göteborg. On call duties are included in the role. If you have questions regarding this position, please contact Ulrika Svensson, IT Service Manager, 031-7395130.
One more thing! If you want to find out more about working at Lindex IT, check out this video!
Varaktighet, arbetstid
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Publiceringsdatum2017-01-20Ersättning ..
Så ansöker duSista dag att ansöka är 2017-02-12
Klicka på denna länk för att göra din ansökanKontaktUlrika Svensson
FöretagLindex HK
AdressLindex HK
Box 233
40123 Göteborg
KontorsadressNils Ericson platsen 3
Jobbnummer 3272787
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