IT Business Analyst
Volvo Business Services AB / Datajobb / Skövde
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Are you a positive and service minded team player? Do you have a passion for IT and business and want to be a part of an enthusiastic team that delivers first class solutions? Embrace the opportunity and be a part of Volvo Group IT! Submit your application today!
About the company:
Group IT is a global company and part of the Volvo Group. You will get an opportunity to work with our experienced and highly motivated team that delivers reliable industrial IT solutions and insightful consulting services. Group IT has over 3000 employees worldwide who work in an open and enthusiastic atmosphere where human diversity, mutual respect and the highest professional standards are essential components.
About the job:
You will join the onsite team in Skövde as Business Analyst and be an essential part of our constant strive for Customer Success! Your main focus will be quality and continuous improvement from a LEAN perspective. And you will be part of the QRIT team as QRIT Chairman. This requires great business knowledge and a holistic view of systems/applications for the local Volvo plant. The daily work, which is supported by tools such as EWO and Kaizen, aims at continuous improvements and requires cross-functional collaboration between maintenance, HCL and Group IT.
This position also includes Service Runtime Leader role, which requires you to build and maintain a successful network for global applications. You will be driver for Focus Area IT in our important VPS journey. In addition to the above, you will hold the Change Coordinator role for the local site and secure that local IT changes are handled in accordance to process.
The Business Analyst is a crucial role for our local delivery and requires good understanding of the business goals, stakeholder needs and our local plant - both operational and system wise.
Some of the activities you will be working with are:
Chairman for QRIT - Quick Response IT(the LEAN methodology for IT activities) - work closely with our local Volvo plant preventing incidents from happening. Drive and prepare daily QRIT meetings to follow up incidents and problems
Drive EWO meetings
Work closely with VPS team at GTO
Participate in morning meetings in the assembly area and machining area ( and when needed in our foundry)
Be the driver in our continuous improvement work
Be the driver in Focus Area IT - where we strive for business success through VPS
Change Manager, have a holistic view on changes that might affect the local Volvo plant
Drive local CAB (Change Advisory Board) meeting once a month before maintenance window
Participate in building and maintaining a prosperous relationship with the business
Participate in weekly Service Runtime Lead meetings and escalate incidents affecting global applications
Continuously strive to improve existing ways of working
Facilitate workshops and work with continuous improvements
Understand complex issues and identify opportunities and risks
Support quality assurance activities of end user support, for example root cause analysis, end-to-end support quality
About you:
We expect you to have a degree from university studies and a couple of years of experience working with quality assurance to support production or similar. We require that you have good knowledge of LEAN and previous experience from working with quality. You have solid knowledge of support tools such as Remedy and/or Service Now, as well as EWO and Kaizen that gives you the necessary foundation to deliver good results. In addition, you are a great team player and always look to further develop yourself and others.
Qualifications / requirements for the job:
Relevant university degree
2-3 years of experience from working with quality and and/or similar
Previous experience from IT within manufacturing industry
Experience from LEAN and working with continuous improvements
Good knowledge in Volvo Production System
Great experience and knowledge in the change process
A curious and quality driven mindset, that always seeks to disclose the real root cause of any issue
Good communication skills in English and Swedish, both spoken and written
Driving license
Characteristics for the job:
Demonstrated customer focus and dedicated to add value to the customer
Excellent team player that collaborates well with others and builds good relationships
Strong communication skills and interpersonal skills
Open to change and enjoys the challenge of unfamiliar tasks
Action oriented - pursues tasks with energy, takes own initiatives, drives and has the need to finish
Strong analytical skills - ability to anticipate, identify and solve problems also in complex, difficult or stressful situations
Change oriented - actively suggests improvements, manages, supports and drives change with an open and innovative mindset
Acts with a strong sense of urgency
Structured and organized with good handling of documentation as needed
Possess driving power
About the employment:
Location: Skövde (on site)
Work hours:
Scheduled time, Daytime Monday- Friday
Available for overtime if needed
Diversity is important to Volvo and we encourage female applicants!
Start date:
As soon as possible
For further information:
Viktoria Almevad, Line Manager +46 728623063
Maria Börjesson, HRBP +46 31 3221030
Union representatives Skövde :
Unionen - Krister Larsson Lysander, +46 500 788002
Akademikerna - Mikael Johansson, +46 31 3223430
Ledarna - Raimo Särkijärvi, +46 500 788062
Publiceringsdatum2020-11-09Så ansöker duSista dag att ansöka är 2020-11-23
Klicka på denna länk för att göra din ansökanFöretagVolvo Business Services AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
541 87 SKÖVDE
Arbetsplats Volvo Group
Jobbnummer 5436693
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