Inside Sales Account Mananger - Finnish Speaking
Axis Communications / Säljarjobb / Lund
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hela Sverige About Axis Communications
As the market leader in network video, Axis is leading the way to a smarter, safer, more secure world — driving the shift from analog to digital video surveillance. Offering network video solutions for professional installations, Axis’ products and solutions are based on an innovative, open technology platform.
Axis has more than 1,000 dedicated employees in 40 locations around the world and cooperates with partners covering 179 countries. Founded in 1984, Axis is a Sweden-based IT company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website
www.axis.com.WHAT IS AXIS?
Axis is not just a company - Axis is a culture, Axis is a way of life. The employees at Axis are innovative, dedicated, energetic, strive for success, and that’s just the beginning. Our employees are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. We allow and promote independent thinking; we seek to act as one, to be always open, and to think big!
WHAT WILL YOU DO?
As an Inside Sales Account Manager in the Nordic countries you will be a part of an international sales team with sales people located in both UK and Sweden.
The Inside Sales Account Manager (ISAM) is responsible for the pro-active account management and development of high potential Authorised Partners in order to advance them through the Axis Channel Partner Programme to Silver or Gold status in accordance with agreed sales targets and growth plans.
An integral part of the channel sales team, and responsible for a specific territory, the ISAM is also an ambassador for Axis pro-actively calling the wider non-partner and Authorised Partner customer base in order to identify new opportunities, action the Customer Relationship Management (CRM) lead queue and support specific marketing campaigns that require direct customer contact.
The ISAM will support field based Key Account Managers (KAMs) when necessary and handle all incoming enquiries from customers to successful completion. As a CRM super-user the ISAM will promote best-practice and support the wider team in this respect.
Apart from above your responsibilities will include:
• Pro-active handling of the CRM lead queue to qualify Authorised Partners – every partner has to be contacted personally and, if eligible for the Channel Partnership Programme (CPP), processed in accordance to current guidelines.
• Monitor partner adherence to CPP guidelines
• Qualifying leads generated through marketing activity such as trade shows and dealing with them appropriately (recruitment to CPP, pass over to partners, allocate to KAMs etc.)
• Evaluating and analysing customer purchasing reports in order to identify new high potential Authorised Partners and track growth of existing high potential Authorised Partners to plan.
• Assisting with the project pricing process when applicable.
• Handling inbound calls from customers in a professional and customer service focussed manner. These include pre and post sales questions.
• Pro-active call outs to customers not currently on the Channel Partnership Programme to encourage sign-up.
• Responsible for promoting Axis training to all Authorised Partners and driving registrations to Axis training academy courses and working with the Axis training team to accomplish this.
• Organise customer visits to Axis’ demo room where appropriate (key customers, new partners etc.)
• Act as a CRM super-user providing training and promoting best-practice to colleagues.
• Regularly join and participate at Axis Communications Academy to meet customers, to get in touch with customers and use this possibility to recruit new partners.
• Responsibility for booking out/in of loan demo equipment to customers within the territory
• Qualifying and managing customer demonstration stock purchases
• Ensure knowledge is kept up-to-date by attending training courses and getting ‘hands-on’ with product to fully understand the Axis product offering.
• Reporting activity to manager on a monthly basis and attending sales meetings.
• Occasional attendance at trade shows and customer visits (90% office based, 10% travel).
WHO ARE WE LOOKING FOR?
• Customer service minded individuals
• Demonstrable technical ability and very comfortable with assisting with product selection questions
• Enthusiasm about IP technology
• Account management and prospecting sales skills
• Ability to conduct business professionally over the telephone and via e-mail
• Fluent in English, Finnish
WHAT CAN AXIS DO FOR YOU?
In Axis you will work in an international organisation with bright and forward thinking people in an open minded and innovative culture. We are growing rapidly which means that new challenges and opportunities to grow both personally and professionally occur every day! Welcome to take part in our success story!
READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. Would you like to grow with us?
Publiceringsdatum2012-10-22Arbetstider och omfattningHeltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-11-21
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktVictoria Paine
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
Jobbnummer 1370916
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