Global Process Standards Owner
Alfa Laval / Logistikjobb / Lund
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hela Sverige We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. But now we want to be even better! We're looking for a Global Process Standards Owner reporting to Global Service Operations. So, what are you going to do today?
Who you are
Global Service Operations is a team that is supporting our Sales Companies around the globe to improve the customers experience with us. Currently we have Service Centres in 72 locations and more than 600 Field Service Engineers globally located close to our customers.
About the job: We are looking for a Global Process Standards Owner with a passion for Service. In this position you will analyze the current situation and professionalize the way we work with Global Process Standards and Standard Operating Procedures in our Service Centres and Field Service organizations. This requires cooperation skills as well as a strong drive to implement change within the company.
Your main tasks are:You are responsible for the governance and you create awareness of the importance of Global Process Standards and Standard Operating Procedures. You develop, document, manage and continuous improve Global Process Standards and Standard Operating Procedures together with the Global Service Operations team and our central product organizations. You create an action plan for implementation in Sales Companies around the globe, train local ambassadors and follow up to achieve sustainability.
Who are you?You are a service and customer minded person with industrial experience and preferably a university degree in engineering. 5-10 years work experience in industrial process management is mandatory. Experience in Service, Lean Six Sigma and production systems as well as change management experience would be valuable.
You have a good level of process understanding and analytical experience. As a person you should have a natural capacity to influence and build strong networks in a cross-cultural environment. You are very structured and can enjoy a high variety of tasks in a rapidly changing and growing work environment.
Travelling is a natural part of this position and the work includes many international contacts. You should be able to use English as a working language, spoken and written, fluently. This position is located in Lund.
What's in it for you?We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.
For more information, please contactJens Pulczynski, Manager Global Service Operations, +49 171 976 6060Caroline Ambuhm, HR, +46 709 217 630
Union informationJesper Bergh, Akademikerföreningen, +46 46 36 76 04Bror Garcia Lantz, Unionen, +46 46 36 69 85
Please send your application no later than 10th of December 2017.
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2017-11-20Ersättning•
Så ansöker duSista dag att ansöka är 2017-12-10
Klicka på denna länk för att göra din ansökanKontaktCaroline Ambuhm
FöretagAlfa Laval
AdressAlfa Laval
Rudeboksvägen 1
22100 Lund
KontorsadressRudeboksvägen 1
Jobbnummer 3811132
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