German-speaking Customer Service Representative for SEB Kort!
Workz Sweden AB / Kundservicejobb / Stockholm
2025-03-24
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Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Workz Sweden AB i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Huddinge eller i
hela Sverige Do you speak German and enjoy customer interactions? SEB Kort is looking for you who want to work in a stable and pleasant environment, providing customer service in German and Swedish. At our headquarters in Arenastaden, Solna, you will have an inspiring workplace with modern offices and great colleagues!
OM SEB
Since our start 160 years ago, SEB has been guided by a strong belief that entrepreneurial thinkers combined with innovative companies are needed to create a better world. We are here to enable them to achieve their ambitions and succeed in both good and difficult times. We are the business engine of the bank, providing the financial expertise our organizational and private customers rely on. We do so with focus on our customers' needs, commitment to quality and trust, and an entrepreneurial mindset to continually improve our services.
Read more:
https://sebgroup.com/ABOUT THE ROLE
SEB Kort operates across the Nordic region and collaborates with brands such as SEB, Eurocard, and several co-brand partners. In this role, you will work with corporate customers and handle inquiries via phone, email, and Facebook-just a small part of the over one million interactions SEB Kort manages each year.
As a Customer Service Representative, you will be part of a dedicated team, assisting customers with inquiries regarding invoices, transactions, claims, credit, and interest rates. You will also guide customers through SEB's digital channels, ensuring a smooth and professional service experience.
WHO ARE YOU?
You have a genuine passion for customer service and are driven by delivering excellent customer experiences. With a positive attitude and a solution-oriented approach, you thrive in a role that focuses on collaboration and personal interactions. We also value curiosity and an openness to develop in a fast-paced industry.
We are looking for someone who:
Has a high school diploma or equivalent
Speaks and writes fluently in Swedish, English, and German
Has previous experience in customer service, sales, or another service-oriented role
PRACTICAL INFORMATION
Start date: April 28 Employer: SEB Kort Working hours: Office hours, full-time permanent position (initial probationary period) Salary: Individual salary setting, collective agreement applies Location: Stjärntorget 4, Solna Arbetstider: Kontorstider Contact for questions:
rekrytering@workz.se WHAT WE OFFER YOU
At Workz, we specialize in customer service and offer not only comprehensive training but also continuous coaching in communication, customer handling, and business acumen. After completing your training, you will receive a certification in customer service.
Additionally, we offer:
Collective agreement-based employment conditions
Wellness allowance
A dedicated operational manager to support your development and assist you as a consultant
We take pride in providing our consultants with a secure work environment and opportunities for both personal and professional growth.
APPLICATION PROCESS
As the first step in the recruitment process, we conduct tests. You will receive the test link via email immediately after applying, and completing it is required to proceed as a candidate.
We look forward to your application.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2025-09-10
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Workz Sweden AB (org.nr 556938-3788),
https://www.workz.se/ Arbetsplats Workz Sweden
Kontakt Amanda Björn
amanda.bjorn@workz.se Jobbnummer 9240922