German or French-speaking Customer Service Colleague (25%) - Horseonline AB
Horseonline AB / Kundservicejobb / Kalmar
2025-02-04
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hela Sverige Visa alla jobb hos Horseonline AB i Kalmar Horseonline AB is looking for a dedicated and passionate customer service representative to strengthen our team. As a fast-growing e-commerce company in the equestrian industry, we strive to offer our customers the best possible service. With your help, we will continue to provide our customers with the high-quality service they deserve.
About the Position:
As a customer service colleague, you will play a central role in providing excellent service and support to our customers. Your main responsibility will be to ensure that our customers receive the assistance and information they need for a seamless shopping experience. The position is part-time (25%) and based at our newly built office & warehouse on Pilotvägen in Kalmar.
Your Responsibilities Include:
Handling incoming customer inquiries via phone, email, and chat.
Providing product information and guidance to customers regarding our range.
Managing questions regarding orders, returns, and complaints efficiently and professionally.
Collaborating with the rest of the team to ensure customer satisfaction and loyalty.
We Are Looking for Someone Who:
We are looking for someone who is fluent in German and/or French and has strong communication skills in Swedish and/or English.
Is a dedicated team player who enjoys working both independently and as part of a team.
Has a service-oriented and professional attitude, with the ability to handle stressful situations calmly and with a solution-oriented mindset.
Has good computer skills and experience working with digital tools and systems.
We Offer:
An exciting opportunity to be part of a growing organization within the equestrian e-commerce sector.
A dynamic and inclusive work environment where you will have the opportunity to grow and develop.
Application:
Are you ready to become part of our dedicated team? Send your personal letter and CV to
career@horseonline.se no later than 2025-02-28. Please mark your application with "Customer Service Colleague - [Your Name]". We look forward to hearing from you!
Please note that selection is ongoing, and the position may be filled before the deadline.About Us:
Horseonline AB is a leading e-commerce company in the equestrian industry, striving to make equipment accessible to all dedicated riders. We believe in offering convenience, quality, and expertise to our customers, and we look forward to welcoming you to our team!
Så ansöker du Sista dag att ansöka är 2025-02-28
E-post:
career@horseonline.se Omfattning Detta är ett deltidsjobb.
Arbetsgivare Horseonline AB (org.nr 559123-9925)
Pilotvägen 30 (
visa karta)
392 41 KALMAR
Arbetsplats Horseonline
Jobbnummer 9144637