French speaking Customer Service Officer, temporary position
Perstorp Aktiebolag / Butikssäljarjobb / Perstorp
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hela Sverige The position as Customer Service Officer is important at Perstorp. High quality and service to our customers is vital for us to continue our successful journey. We aim to be the customers natural partner by providing excellent service, building long lasting relationships and to deliver that little extra that the customer does not expect.
You will be part of a team that works towards EMEA region. We are about 20 Customer Service Officers in the team. We are of different ages and cultural background. This contributes to a stimulating work environment where we share energy and support each other.
You will primarily work with order entry, transportation, shipments and invoicing. In our work no day is the same as the previous day. Most requests come via email but you handle a big portion of your work over telephone as well. During a normal work day you will have contact with both internal and external stakeholders.
The work itself is characterized by being high paced and at times very intense. During a normal work day you will need to solve varying disturbances. For example; the customer might not have right credit limit so you need to contact the sales department, the supply at a specific production site is to low so you need to get in contact with another site, make price adjustments, take care of transportation issues, handle rush orders and much more.
During your first 1-2 months you will undergo our introduction program. You will be given a mentor, get to know our processes, systems and the normal work flow during a day. When you are ready you will be handed your own accounts that you will be responsible for.
This is a temporary employment for 12 months with possibility for becoming a permanent employment. For the right candidate there are many different of opportunities for personal development within the Perstorp Group.
Buzz: Customer Service, French, Franska, francais, Kundtjänst, kundservice, logistik, logistics, orderhantering
Who are you?
A part from language skills the most important factor for us is your personal traits and attitude. You should have an interest in providing service and support while being business minded. Maybe you have experience from service and administration or maybe you have an educational background within logistics or Customer Service?
We are looking for a colleague with a "can do" mentality, nothing is impossible for you and you take pride in delivering on your promises. You are structured, solution oriented and a true team player that can cope with stress.
You are fluent in French and English. Swedish is a plus but not mandatory. We expect you to be open to learning Swedish.
To be successful in this position you should also feel comfortable with learning and managing different computer software. If you have worked with SAP or AS400 it is a plus but not mandatory.
For over 130 years, Perstorp has worked to improve the daily lives of millions of people around the world with innovative chemistry. Today we have an annual turnover of 11 billion SEK and have 1,500 employees worldwide, in Asia, Europe and North America. Our specialty chemicals make everything from cars to computers, from sails to shoes, lighter, stronger and safer. Every aspect of our corporate culture is infused with our core values of focused innovation, reliability and responsibility.
One of the Group's largest unit is Site Perstorp, in Sweden, which has been manufacturing chemical products in various forms since 1881. Basic & specialty polyols, formates, organic acids and formaldehyde are the main products manufactured in Perstorp.
Publiceringsdatum2018-04-16Så ansöker duSista dag att ansöka är 2018-05-12
Klicka på denna länk för att göra din ansökanFöretagPERSTORP AKTIEBOLAG
AdressPERSTORP AKTIEBOLAG
Industriparken
28480 PERSTORP
KontorsadressPERSTORP INDUSTRIPARK
Jobbnummer 4086907
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