Field Quality Case Builder Electrics &Electronic

Volvo Construction Equipment AB / Elektronikjobb / Eskilstuna
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The department of Field Quality Case Builder is organized within the function Field Quality Analysis (FQA) and is responsible for performing statistical analysis; prioritizing and creating fast preparations of all field quality problems to be resolved for all VCE products i.e. manage the field quality feedback. FQ Case Builder will be a major part taking the quality escalation to its next improved level.

FQ Case Builder is working in close collaboration with product maintenance teams, the sales regions and technical support teams. FQA as function is also responsible for manage and drive the cross functional machine availability and up time strategy in Volvo CE.

Field Quality Case Builders is present in all main sites and has a pure global activity field with multiple interactions in the field as well inside the company, why travel from time to time is required.

The Field Quality Case Builder is responsible for analyses and reporting of the field quality situation for all Volvo CE products in all regions and markets. The Field Quality Case Builder acts as leader in the Define, Measure and Control phases within the Product Maintenance process.

The Field Quality Case Builder department is looking for Field Quality Case builder with location in Eskilstuna, Sweden, to primarily support the technical Electrics & Electronic area.

Roles:
Field Quality Case Builder Electrics & Electronic (EnE)

Main Tasks/ Responsibilities / Authorities:
The Case Builder identifies and drives the field quality activities in the Define and Measure phase together with the regions and the cross functional Product maintenance teams
Prepare and present project charters and business cases on field quality issues to PM Project Managers
Create statistical packages and interpret statistical information together with PMT
Provide PM Managers with enough information to support the Root cause analysis
Set final priority on Chase-Cases and support PM Project Managers on making prioritization among related quality issues
Initiate, calculate and evaluate data on extended warranty for decision
Chair the cross functional Field quality meetings
Participate in TFR meetings
Prepare SET reports, evaluate them and elaborate an action plan with PM Project Managers
Request failed parts return
Write extended warranty bulletin manuscript

Key Skills:
Six Sigma experience
Customer understanding
Quality Problem solving skills
Technical knowledge of the Electrics and Electronic area
Strong analytical skills
Strong communications skills
Project management skills

Education/Professional Qualifications required for the position:
Bachelor's degree in engineering or equivalent
Experience from quality or relevant fields in the construction equipment industry
Six sigma methodology competence or equivalent

Additional Important Requirements:
Fluent in English both verbal and in writing
Good understanding of customer and dealer needs
Travelling
Strong skills in writing reports and other documents
Geographical context in which knowledge is applied: Global

For further information about the position, please contact:
Anna-Lena Pettersson, Manager Field Quality Case Builder, +46 76 940 9104

Union contacts;
Pekka Ollila, Unionen, +46 16 541 5241
Gunnel Ristander, Akademikerna, +46 16 541 5591

Publiceringsdatum
2015-01-23

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2015-02-15
Klicka på denna länk för att göra din ansökan

Företag
Volvo Construction Equipment AB

Adress
Volvo Construction Equipment AB
63185 Eskilstuna

Jobbnummer
2139643

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