Director Service Engineering & Technical Support

Geely Auto, Marketing, Sales, Service & PR / Ekonomichefsjobb / Göteborg
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Geely Auto is a Chinese multinational automotive company headquartered in Hangzhou, China.

We are a fast growing team based in Gothenburg, Sweden, and Hangzhou, China, with the vision to be the first Chinese car manufacturer that launches a truly global car brand and reshapes the customer journey.

We are currently expanding to provide the capability for our global launch. Your contribution may be our key to success. If you share the passion for the customer journey, have an open mind-set to new innovative ways of working and want to be part of a global and agile team, you might be our next colleague in the Marketing, Sales, Service & PR department within Geely Auto.

The following position, based in Gothenburg, is currently open for application.

Director Service Engineering & Technical Support

As Director Service Engineering & Technical Support you will report directly to the Vice President Aftersales.

The position is a new and exciting role which provides ample opportunity to work with the engineering related topics with close connection to the market. You will play a key role to achieve the attributes good Serviceability and competitive Service cost of ownership, with a huge impact on customer satisfaction.

You will build a team from scratch that will develop and secure service requirements, spare parts breakdown, owners & workshop information, standard labor times, workshop applications & special tools and technical support. The work is conducted in close cooperation with CEVT R&D, Volvo Cars and IT-suppliers.

You will be part of an agile and growing global team and be able to participate in further shaping the Aftersales functions. Entrepreneurial with strong analytical and structure skills is taken for granted in this position.

The position is based in Gothenburg but with a Global responsibility. The position will require travel on regular basis.

Responsibilities and tasks

Manage and deliver Service Engineering with a global perspective:

• Service Requirement setting for all vehicle projects developed by CEVT R&D
• Fault tracing and diagnostic information
• Service, repair and accessory installation methods
• Standard times for all operations
• Special tools for service & repair
• Owner’s manuals and owners support site/application
• Workshop IT applications connected to service & repair
• Technical expertise support to workshops around the world
• Set the strategy, targets and develop efficient processes

Requirements

• Good interpersonal skills and ability to encourage and manage employees with a multicultural background
• Driven, communicative and structured with a customer and business mindset
• Analytical and able to see problems as challenges and look for solutions
• Experience from leading an Engineering team, either in a line or a project role.
• Experience from Software development, Connectivity and a good understanding of workshop needs
• Sc. or several years of relevant experience
• Ability to travel
• Excellent English, written and spoken
• Enjoy working in a fast paced changing environment

For more information contact recruiter Magnus Blixt mobile +46 721 84 38 91, magnus.blixt@cevt.se .

Last application date is March 27. We will perform ongoing selection during the application period.

Varaktighet, arbetstid
100% tillsvidareanställning

Publiceringsdatum
2016-03-10

Ersättning
Monthly salary

Så ansöker du
Sista dag att ansöka är 2016-03-27
Ange följande referens när du ansöker: 2016/32
Klicka på denna länk för att göra din ansökan

Kontakt
Magnus Blixt +46 721 84 38 91

Företag
Geely Auto, Marketing, Sales, Service & PR

Adress
Geely Auto, Marketing, Sales, Service & PR
Theres Svenssons gata 7
41755 Göteborg

Kontorsadress
Theres Svenssons gata 7

Jobbnummer
2716542

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