Director/Manager Commercial Management Volvo
Volvo Group / Ekonomichefsjobb / Göteborg
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The position reports to Vice President Brand Relations Volvo Trucks and Volvo CE
Volvo Financial Services is the global financial solutions provider for the Volvo Group and its customers and dealers. Our services are important to the Group in terms of customer satisfaction, growth, competitive advantage and product affordability. We offer leasing, instalment financing, insurance solutions, rentals, repair and maintenance contracts, dealer financing and many other services, depending on the market. VFS EMEA has about 700 employees and we are present in 34 countries. We work closely with each Business Entity of the Volvo Group.
PURPOSE OF THE JOB
The role is responsible for leading the commercial activities that are not handled by the local markets; these are summarized into key account management for Volvo brands including selected direct customer contact, flagging out business and as well driving and steering of commercial projects, securing best practice leverage, specialized commercial support where required in the region.
The DCM" supports the EMEA Brand Relations function by developing, leading and coordinating activities and projects which promote and support the business of VFS EMEA. The DCM develops and maintains key relationships in the Volvo brand organizations with the main focus on Volvo Truck Europe.
The position is based in Gothenburg Sweden.
KEY RESPONSIBILITIES
Responsible for Key Account Management across Region EMEA for Volvo Bus, Volvo Truck and VCE including direct customer contact to selected Key Accounts and line of credits
Overall responsibility for flagging out process, coordination between markets, ensuring relevant pricing and alignment is achieved, with customer satisfaction as a key focus
Operational and tactical support towards the VP Brand Relations Volvo Trucks and Volvo CE EMEA
Supporting Regional Vice Presidents with commercial support, sharing of best practices and dedicated focus on campaign optimization
Facilitating and driving trainings and workshops across EMEA together with DCM RT to support commercial functions and securing best practice sharing related to selling techniques
Providing specialized commercial support to markets where required in the region/markets
Build and maintain productive relationships with colleagues internally in VFS and across Volvo group brand commercial functions
Responsible for driving and steering commercial project work across a broad range of commercial topics with support and inclusion of Marketing Business Managers and Brand Management Coordinator
Provides insight and analysis into existing and potential customers' requirements and drives initiatives to meet them
Support the development and execution of our online presence and strategy with the objective to optimize the customer experience
Support EMEA based Volvo Trucks exhibitions in conjunction with VFS Global Brand and the brand marketing teams
The role requires a tight cooperation with the VFS EMEA Business Development Team, providing critical commercial input into new product development to ensure market intelligence is represented appropriately
Union representatives:
Unionen: Matti Granhage: +46313224368
Akademiker: Gert Andersson: +46313228072
Ledarna: Danny Bilger: +46313228257
Educational Qualifications and experience
University degree or equivalent is required.
Minimum of 10 years' Financial Services related industry experience - preferable from Captive Finance
Preferable brand and project management experience
Strong knowledge and experience in transportation and construction equipment industries is required
Previous experience working in an international environment
Critical Competencies
Superior written and oral English communications skills
Strong key account management background
Ability to develop new processes and to challenge and change existing processes so as to increase business efficiency and effectiveness
Self-starter, excellent people skills and strong capacity in building networks
Strong personal credibility, integrity and creativity
Ability to Prioritize
Strong Coaching Skills
Team player
Experience in communications and leading education trainings
Works efficiently and calmly tight deadlines
Accepts extra duties as situations arise
Advanced presentation skills
Strong knowledge of financial services products and services
Strong interpersonal skills and the ability to interact and influence at all levels internally and externally
Periodic travel is required
The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
With Volvo Financial Services you will be part of a global and diverse team of highly skilled professionals to provide expert financial services and solutions to customers and dealers in support of the Volvo Group's sales. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
Publiceringsdatum2018-11-05Så ansöker duSista dag att ansöka är 2018-11-14
Klicka på denna länk för att göra din ansökanFöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 4439308
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