Customer Success Manager
Greenbyte / Butikssäljarjobb / Göteborg
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hela Sverige Visa alla jobb hos Greenbyte i Göteborg Greenbyte develops Breeze and Bright - the next generation analytics cloud platforms for renewable energy assets. We are a team of young professionals on a mission to convert more renewable resources into electricity.
We are looking for a thorough and knowledgeable Customer Success Manager for the DACH region, to be responsible for our customer's success in realizing the full value of our services. The responsibility includes account ownership and the tasks range from product training, actions for increased customer engagement, advisory and sales for customer retention and expansion.
As Customer Success Manager at Greenbyte you will:
- Train customers in data analytics software products based on customer-specific workflows and processes for management and operations of renewable energy assets
- Monitoring of and actions for increased user engagement
- Product information communication
- Sales towards existing customers in accordance with ambitious growth targets
- Both proactive and corrective actions for improved customer satisfaction and success
- Thorough understanding of the renewable energy market as well as management and operations of renewable assets
- Experience in complex B2B solutions
- Professional personality with an ability to build long-term business relationships
- Analytical skills with an ability to find solutions for technical operational problems
- Interest in cutting-edge software services
- Excellent organizational skills including attention to detail and multi-tasking skills
- Positive attitude and a willingness to work in an agile and fast-growing organization
- Fluency in German and English
- Technical University degree or equivalent
Extra Pluses
- Account management, business development, and sales experience
- Experience in training
- IT and SaaS business experience
Greenbyte is delivering a state-of-the-art SaaS (Software as a Service) application to owners and operators of wind and solar power plants around the world. With our help, they produce more green energy and blow the competition out of the water. Greenbyte is not only one of Sweden fastest growing tech companies, we are also a family, with all values that the wording entails. We work closely together to accomplish great things. The team is made of hard-working, fun-loving people who are passionate about making the world better. We need fierce but humble people to help us achieve our ambitious plan. If you are all that and more, join us!
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Publiceringsdatum2018-09-14ErsättningMånadslön
Så ansöker duSista dag att ansöka är 2018-10-14
Klicka på denna länk för att göra din ansökanFöretagGreenbyte
AdressGreenbyte
ÖSTRA HAMNGATAN 16
41109 Göteborg
KontorsadressÖSTRA HAMNGATAN 16
Jobbnummer 4349098
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