Brand and Customer Satisfaction Manager
Volvo Group Truck Sales & Marketing - Emea / Organisationsutvecklarjobb / Göteborg
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Volvo Trucks International is responsible for sales and marketing activities in Africa, East, Middle East and Asia/Pacific markets, covering truck sales in 56 countries.
Brand and Customer Satisfaction Manager, Volvo Trucks International
Brand and Customer Satisfaction Manager is responsible for measuring and improving brand and CS position for each Volvo Trucks brand in focus markets and segments
This position will report to Director Brand and Marketing.
Main activities and responsibilities
In this role, you will be responsible of:
Developing, deploying and reinforcing brand platforms & guidelines
Internal brand communication and training in regional sales, MCs, PIs, dealers
Brand implementation in markets, support and follow up
Creating and communicating with the brand ambassadors and marketing managers in market companies
Being the link to brand management specialists in Volvo Group Trucks Global Brand functions, and participate in relevant forums
Supporting in the dealer signage management for markets ? single and multi- brand and centrally supported signage for model dealers
Working closely with marketing strategy to implement marketing plans in regions with a clear brand and communication strategy
CS strategy set up and CS culture reinforcement across International Sales Area markets
Qualifications and critical competencies for the position
Open, outgoing personality. Excellent communication skills
Marketing related university degree
Proven track record in the Brand Management area
Experience in developing communication strategies, experience in CS and retail
Experience from the commercial vehicle/automotive industry
Leader capability, team-player. Ability to manage and leverage networks
Strong commitment and drive to take initiatives, improve and deliver. Structured and systematic way of working. Open minded and fast learner.
Ability to communicate well in writing, writing/journalistic experience a plus
Excellent English ability.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-09-16ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-09-30
Ansökan kan skickas till e-postadress:
recruitment.sweden@volvo.comFöretagVolvo Group Truck Sales & Marketing - EMEA
AdressVolvo Group Truck Sales & Marketing - EMEA
40508 Göteborg
Jobbnummer 3051675
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