Application Operation : Skovde, Sweden
HCL Sweden AB / Datajobb / Skövde
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hela Sverige HCL is the world's largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades. HCL is driving value to businesses in Sweden's highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers' business needs. As part of HCL's commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012.
HCL's Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We are hiring for Application Operation Professionals, below are the details.
Work Location - Skovde, Sweden
Start Date - Immediate
Experience - 5+ years
Job Type - Permanent
Job Description
The mission for the Application Operation Professional (AOP) is to carry out application transition and application operation activities in production environments.
The AOP is operating applications, including day to day tasks like job scheduling, application monitoring or incident resolution as well as more mid/long term tasks like proactive problem management, optimization or lifecycle management of application infrastructure environment. The AOP can participate in one time activities for application infrastructure delivery.
The AOP focuses on event, incident, problem, knowledge and change management processes, essential for runtime quality of the application. The AOP is also responsible for operational documentation for implemented application components.
The AOP contributes with knowledge of business processes, application portfolios and interaction with solution delivery stakeholders. The AOP ensures quality and continuous improvements with respect to availability, capacity, security and IT service continuity in delivered application operation and application hosting services interacting with infrastructure teams working with transition and operation. Furthermore, the AOP secures compliance with agreed delivery times and performance targets.
Participation in projects together with Volvo Group IT SDU including planning, testing and preparation of changes to the production environment.
Technical Skills required:
Essential:
• Windows Server
• Windows Cluster Mgr
• MS-SQL Server
Desirable:
• Scripting
• Network management
• Storage management
• Websphere MQ
• Linux/Unix
• Mainframe
Key responsibilities :
• Application Configuration and Change Management
• Incident Management
• Database Administration
• Batch administration
• Operational Maintenance
• Problem Management
• Application Deployment (corrective)
• AO-M Service Runtime Coordination
• Capacity Follow-up
• Application Deployment of a new version
• Security Management
• Standard Service Reporting
• Capacity Planning
Soft Skills:
• Excellent communication and conversation skills in Swedish & English (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE
• Should have a great customer handling skills
• Able to handle unforeseen situations
• Good understanding of ITIL V3 framework (Incident / Change / Problem management)
• Working in Production enviroment
• Trouble shooting methodology
• Team working
• Experience in working in an international environment
• Experience from manufacturing industry
As a person, you are structured and organized, communicative and you are a team player. You have a positive attitude and high working moral.
Do you find this role interesting and suitable? Kindly apply sharing your resume with
kailashkenjale@hcl.com For any information regarding the role please reach out to:
Anna.Franzen@supplier.volvo.com• 46 72 8623105
Union representatives for Gothenburg:
Emil Bergvall -
emil.bergvall@hcl.comVaraktighet, arbetstid
Tillträde: ASAP
Publiceringsdatum2018-04-10Så ansöker duSista dag att ansöka är 0001-01-01
KontaktAnna.Franzen@supplier.volvo.comFöretagHCL SWEDEN AB
AdressHCL SWEDEN AB
11134 STOCKHOLM
KontorsadressSveavägen 21 4 TR
Jobbnummer 4072892
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