Application Maintenance Lead
H&m It-Avdelning / Datajobb / Stockholm
2017-09-12
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hela Sverige Are you a skilled AM Lead that enjoys working with complex solutions on a global level? Join us on an exciting journey where you will have the opportunity to grow in your profession.
As our Application Maintenance Lead (AM Lead) you are a key team member to create an operational delivery by proactively maintain a scalable solution. You'll be a part of H&Ms IT Department and work in a fast-moving environment, where you will work within the service area Sales Merchandising. An area that's responsible for delivering IT services for the development, roll out and maintenance of store solutions aimed to keep track on the stock in stores.
Your main responsibility as our AM Lead is to steer, support and follow-up of service deliveries. You will work with colleges onsite and have regular contact with suppliers both local and offshore. You will have the opportunity to work together with functional areas from many IT divisions and thereby gain good overall insight into how H&Ms IT Department operates.
Ongoing projects and maintenance object that you as a AM Lead will have in your scope is; portal and scanner applications used in store, related to processes such as store transfers, faulty items, product search and inventory count. With increasing needs in the complex environment and a high rate rollout plan the role as AM Lead is taking on great responsibility - and great fun!
H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job of an AM Lead at H&M comes with a lot of responsibility - and lots of fun.
Your to do-list includes:
• Follow up and act on incidents, problems, (KPI, SLA / OLA) and trends of asset management in the area
• Ensure that handover from Application Development/ Roll Out is made to AM and is received by all involved organizations, for all delivery models incl. Managed service
• Responsible for communication and relationship with our various solution and providers
• Work on making AM more efficiently through improved processes and services within the area together with outer stakeholders
• Develop and secure annual management plan (together with system responsible
• Plan and follow up AM releases
• Provide documentation for AM budget
• Drive and / or follow up on problems in the problem process
Just like everyone at H&M, we believe you are a social, open, communicative, sales-minded and ambitious team player full of drive and optimism.
And your skills include:
• About 5 years of leadership experience, e. g. AM lead, system responsible, team lead or similar in a global organization
• Experience from working with maintenance processes
• Experience working towards suppliers in outsourcing models
• Experience working with complex, integrated environments
• It 's a merit if you have knowledge in SAP (ECC, MM, SD)
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.
Publiceringsdatum2017-09-12Så ansöker duSista dag att ansöka är 2017-10-01
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 3693829
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