Vice President

Hcl Technologies Sweden AB / Datajobb / Stockholm
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HCL is the world's largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades.
HCL is driving value to businesses in Sweden's highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers' business needs. As part of HCL's commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012.
HCL's Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We have a role for Vice President in Stockholm- Sweden, please find below the details:

Work Location :Stockholm , Sweden
Start Date :Immdiate
Job Type :Permanent
Job Title :Vice President
Division:Infra Delivery
Work Experience :20+ Years
Job Description
To drive a portfolio of projects and clients in a defined geography, domain or technology area through optimum mix of resource within the given cost and margin and provide customer satisfaction that complies with the quality and delivery parameters
The key responsibilities for this role include:
• P&L Responsibility-Contracted and new business from existing customer
• Customer retention through creation of stickiness.
• Expansion of services to fill all gamut's of infrastructure-increase breadth.
• Increase penetration into these accounts across all existing services-increase Depth
• Focus on project opportunities and transformation initiatives
• Automation in service delivery
• Creation of reusable service and process components Resource management & Utilization
• Timely Billing and accuracy
• Management reporting
• Conduct regular in-depth service and process audits.
• Employee retention, motivation and training
• Focus on grooming talent from L1 to L2, L2 to L3 within select timelines
• Value add to customer-YOY by working closely with the Transformation and Consulting group for:
Architecture gap assessment studies
Implementation of new technologies
Consolidation/virtualization opportunities
Reduce business impact of outages
Cost savings through better solutions
Enhance operational efficiencies
Overall SLA management
Overall Customer Satisfaction
Overall employee satisfaction

• Escalation handling and containment
Do you find this role interesting and suitable? Kindly apply sharing your resume with Kailashkenjale@hcl.com
For any information regarding the role please reach out to Kailashkenjale@hcl.com

Publiceringsdatum
2019-09-17

Så ansöker du
Sista dag att ansöka är 2019-11-01

Adress
HCL Technologies Sweden AB
Sveavägen 21 4TR
11134 Stockholm

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
HCL Technologies Sweden AB (org.nr 556955-5609)
Sveavägen 21 4TR (visa karta)
111 34  STOCKHOLM

Ansökan
E-post: kailashkenjale@hcl.com

Arbetsplats
Hcl Technologies Sweden AB

Jobbnummer
4872620

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