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General Responsibilities:
• To provide maintenance and support for all non-marine servers, computers, network and users onboard the ship. To support, maintain, diagnose and repair software and hardware. Ordering parts and service when necessary.
• To provide user end software support for Microsoft Office Suite, Hotel System, Espresso, Amos, MXP, Ving Vision & Gangway Tracking System, Internet Explorer, Wiki, ENOAD, InfoGenesis, Passport Scanning, Library System, Datamerge, Refman, Adonis, BVS, Snag-It, Adobe Suite, VER, InfoDoc, Swank Decryption Software, OAG, and additional business related software applications.
• To be available 24 hours a day to resolve urgent issues which may arise.
Education/Position Requirements:
• Must have proficient skills in all aspects of PC's including software applications as well as hardware.
• Must have working knowledge of networking applications not exclusive to Windows 2000 and 2003 server application, SQL, Domain User Administration and Microsoft Exchange. Able to provide user support on Microsoft Office Suite, Windows 2000, Windows XP, Internet Explorer, printer configuration.
• Must be able to diagnose a computer hardware problem and replace parts as needed. Able to troubleshoot network communication issues.
• Must be physically able to lift 40lbs (a monitor, a computer, equipment etc.).
• Experience including at least one (1) year in an internal technical support position.
• Must be fluent in written and spoken English (needs to score at least 80% in the onboard English proficiency test).

Publiceringsdatum
2010-04-27

Arbetstider och omfattning
Tillsvidare
Heltid
4 månader ombord följt av 2 månaders betald semester.

Ersättning
Fast lön
3618 USD

Kontakt
Bjorn Andersson (IT-ansvarig), BAndersson@crystalcruises.com

Företag
Crystal Cruises

Kontorsadress
2049 Century Park East, Suite 1400

Kontaktuppgifter
Telefonnummer: +13107859300

Jobbnummer
637433

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