Technical Customer Service Administrator
Thule Sweden AB / Butikssäljarjobb / Gnosjö
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hela Sverige About Thule Group
Thule Group is a world leader in products that make it easy to bring the things you care for - easily, securely and in style, when living an active life. Under the motto Active Life, Simplified, we offer products within three segments: Outdoor&Bags (e.g. equipment for cycling, water and winter sports, roof boxes, bike trailers, baby joggers, laptop and camera bags, backpacks and cases for mobile handheld devices) and Specialty (snow chains and pick-up truck tool boxes).
Our products are sold in 135 markets globally. Thule Group has approximately 2,200 employees at 10 production facilities and more than 35 sales offices worldwide. Net sales for 2013 amounted to 4.3 billion. For more information, please visit
www.thulegroup.comThule Sweden AB is based in Hillerstorp, Sweden and develops, manufactures and distributes roof racks, ski carriers and bike carriers.
Technical Customer Service Administrator
In the position as Technical Customer Service Administrator we value your excellent social skills and technical understanding. This position is expected to respond to inquiries and claims by phone, e-mail, or post from end consumers from all Nordic countries, as well as diagnose and resolve basic technical issues for Hillerstorp supported dealers and distributors. Another important part of this position is to give technical support and technical product training to the rest of the customer service team.
To be successful in this role you need to have a commercial mindset & share our passion for the great outdoors. Ability to easily communicate, good problem solving skills, a positive attitude and a cooperative mindset are other key ingredients in your personal profile. We work in an international environment where a high level of English is required. You have a couple of years? experience from customer service, preferably from a technical perspective as well as good knowledge of the Office package. An academic degree in engineering or business is considered a strong advantage.
Thule is a strong value driven company. We believe that our employees should be able to identify themselves with our motto Active Life -Simplified. For us this means that you are curious, enjoy taking upon challenges and that you live an active life. In reward we offer a result oriented environment full of energy and speed plus the fact that having fun is part of our DNA.
This is a temporary position based in Hillerstorp, Sweden, to cover for a 1 year maternity leave, expected to start in April. You will report to our Consumer Service Manager, David Martinez, who is able to answer more detailed questions concerning this position, telephone number +49 174 3195854. Please apply through our website
www.thulegroup.com/open-positions . We want your application no later than February 8th.
Publiceringsdatum2015-01-20Arbetstider och omfattningVisstidsanställning 6 månader eller längre
Heltid
ErsättningFast månads- vecko- eller timlön
FöretagThule Sweden AB
AdressThule Sweden AB
33033 Hillerstorp
Övriga kontaktuppgifter Jobbnummer 2134724
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