Teamleader Service Operations Dispatching (36553)

Vestas Northern Europe AB / Chefsjobb / Malmö
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Do you want to direct and motivate a team within the global leader of renewable energy? Do you bring comprehensive process- and change management with focus on quality and results? This is an exciting time to head a great team and a real opportunity to be a part of optimizing the energy transition!

Region NCE > SBU NCE Service > Planning SE North
Vestas Northern and Central Europe is a sales business unit responsible for the Sales function, Project, Installation and Service of wind farms throughout the NCE regions. We seek to be the No. 1 performing business unit within Vestas, and we aim to make Vestas NCE the best place to work. The Dispatching team belongs to Service Operations, where the task is to keep on setting the order of the things that will happen in field services, in accordance with the processes, instructions, business rules and best knowledge. The dispatching team are the spiders in the web and deal with streamlining the workload and factors impacting the planning of it, ensuring that the flow will be stable, and technicians will have work to do. Located at the regional Malmö office, the Team leader will be heading the North Sweden Service dispatching team.

Responsibilities
As the Team leader you are responsible for developing the team of currently 7 persons to tackle the issues faced in the service business that is growing fast. Another important aspect of the work is to ensure our service levels live up to our customers' expectations. Your areas of responsibilities include:
Heading the dispatching team, including hiring, development, and performance management of the team members
Ensure delivery of the key performance indicators in Service
Ensure internal process compliance and where needed, keep developing and improving the processes to keep developing and optimizing the business
Take part in projects and initiatives to strategically develop the function

Qualifications
Relevant leader experience
Experience from working in an operational part of a business
A good understanding of process- and change management
Good communication skills, with impactful written and spoken communication in English and Swedish
Experience with Microsoft office tools. Experience from SAP and Salesforce is a merit

Competencies
On a personal level, we envision you to have the following competencies:
Taking ownership and acting responsibly
Readiness to promote change
Coaching skills to support team spirit and build culture
Good networking skills and ability to create good relationships with stakeholders across countries
Taking a keen interest in the business
Self-motivated and motivated to constantly improve
Service-minded

What we offer
We offer you an exciting job in a motivated and skilled team in a global environment within the renewable energy sector. We value initiative, responsibility, and the right balance between creativity and quality in all solutions, and you will use your skills to enable Vestas to solve one of the most important global challenges of our time - ensuring a more sustainable future. Vestas is keen on developing both your professional and personal skills, and for the right candidate, this position will be a unique platform for both professional and leadership growth in a global organisation.

Additional information
This position is based out of Malmö, Sweden and requires approximately 14 days of travelling per year. If you have any questions, please reach out to Recruiter Linnéa Holm, linho@vestas.com / +46 722 062 858. Applications are handled on an ongoing basis so please apply as soon as possible and no later than May 19th, 2023. We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Så ansöker du
Sista dag att ansöka är 2023-05-19
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Vestas Northern Europe AB (org.nr 556443-1574)
Grophusgatan 5 (visa karta)
200 49  MALMÖ

Arbetsplats
Vestas Northern Europe AB

Jobbnummer
7680536

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